Runa incident

Cashi Walmart MX orders are failing

Resolved after 23 hours 4 minutes, affecting Gift Processing, on September 6, 2026.

monitoring Sep 07, 2026, 08:15 PM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Sep 06, 2026, 10:11 PM UTC
Resolved
Sep 07, 2026, 09:15 PM UTC
Duration
23h 4m
Detected by Pingoru
Sep 06, 2026, 10:11 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Sep 06, 2026, 10:11 PM UTC

    We are currently investigating an issue causing some orders of Cashi Walmart MX (CASHI-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 07, 2026, 08:15 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 07, 2026, 09:15 PM UTC

    This incident has been resolved.

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