Runa incident

thredUP US orders are failing

Resolved after 15 minutes, affecting Gift Processing, on September 8, 2026.

investigating Sep 08, 2026, 02:35 PM UTC

We are currently investigating an issue causing some orders of thredUP US (THRED-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Sep 08, 2026, 02:35 PM UTC
Resolved
Sep 08, 2026, 02:50 PM UTC
Duration
15m
Detected by Pingoru
Sep 08, 2026, 02:35 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Sep 08, 2026, 02:35 PM UTC

    We are currently investigating an issue causing some orders of thredUP US (THRED-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 08, 2026, 02:50 PM UTC

    This incident has been resolved.

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