Is Rithum down?

Last checked 9m ago
Current status
Rithum is up

No incidents right now.

Official status page: https://health.rithum.com · Polled every 5 minutes · 64 components tracked

Rithum is operational right now. Last checked 9m ago; the most recent incident resolved 1d ago.

Real-time Rithum status, recent outages, and incident history — pulled directly from Rithum's official status page at https://health.rithum.com every 5 minutes. Pingoru tracks 64 Rithum services and has captured 18 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Rithum reports a new incident — free for 5 monitors, no credit card.

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Rithum uptime 99.65% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 27m
    Started Jul 29, 2026, 07:24 PM UTC · Resolved Jul 29, 2026, 07:51 PM UTC
    Brands - Product ManagementBrands - Orders Management
    Timeline · 2 updates
    • investigating · Jul 29, 2026, 07:24 PM UTC

      Rithum is currently experiencing an issue affecting our ability to send product data and import orders for Access Channels. As a result of this issue, you may see the following errors in the Channel settings page: Rithum for Brands is temporarily unavailable. We are also...

    • resolved · Jul 29, 2026, 07:51 PM UTC

      This issue has been resolved.  At this time, all product and order updates are processing normally. There is no action required on the part of Rithum clients.

    Latest: This issue has been resolved. At this time, all product and order updates are processing normally. There is no action required on the part of Rithum clients.

  2. Resolved 2h 48m
    Started Jul 16, 2026, 09:03 AM UTC · Resolved Jul 16, 2026, 11:51 AM UTC
    DSCO - LoginsOrderStream - Log-ins
    Timeline · 3 updates
    • investigating · Jul 16, 2026, 09:03 AM UTC

      Please be advised that due to a third-party service outage, Rithum may be experiencing a degradation in some services that may prevent some users from accessing the OrderStream and Dsco platforms. We are currently working to mitigate the impact. Please view the link below to contact us...

    • investigating · Jul 16, 2026, 10:21 AM UTC

      Please be advised that the issue we informed you of earlier, that due to a third-party service outage, Rithum may be experiencing a degradation in some services that may prevent some users from accessing the OrderStream and Dsco platforms, is ongoing at this time. We are working to mitigate the...

    • resolved · Jul 16, 2026, 11:51 AM UTC

      Please be advised that the issue we informed you of earlier, that due to a third-party service outage, Rithum may be experiencing a degradation in some services that may prevent some users from accessing the OrderStream and Dsco platforms, has been resolved.  Please view the link below to...

    Latest: Please be advised that the issue we informed you of earlier, that due to a third-party service outage, Rithum may be experiencing a degradation in some services that may prevent so…

  3. Resolved 2d 20h
    Started Jul 13, 2026, 07:08 PM UTC · Resolved Jul 16, 2026, 03:28 PM UTC
    DSCO - Orders
    Timeline · 4 updates
    • investigating · Jul 13, 2026, 07:08 PM UTC

      Please be advised that Rithum's Dsco platform may be experiencing a delay in processing some order creation and order updates on new orders. We are working to mitigate the situation and we will provide you with an update as promptly as possible.  Please view the link below to contact us...

    • investigating · Jul 13, 2026, 07:19 PM UTC

      Please be advised that Rithum's Dsco platform may be experiencing a delay displaying some new order data. Please note, no data has been lost. We are working to mitigate the situation and we will provide you with an update as promptly as possible. Please view the link below to contact us...

    • investigating · Jul 13, 2026, 09:11 PM UTC

      Please be advised that the issue we informed you of earlier, that Rithum's Dsco platform may be experiencing a delay displaying some new order data, is mitigated at this time. All order data is appearing as expected, however, our teams are continuing to monitor at this time. Please view...

    • resolved · Jul 16, 2026, 03:28 PM UTC

      Please be advised that the issue we informed you of previously, that Rithum's Dsco platform may be experiencing a delay displaying some new order data, has been resolved. Please view the link below to contact us with any additional questions or concerns and our Software Support team will...

    Latest: Please be advised that the issue we informed you of previously, that Rithum's Dsco platform may be experiencing a delay displaying some new order data, has been resolved. Please vi…

  4. Resolved 2h 12m
    Started Jul 02, 2026, 12:32 AM UTC · Resolved Jul 02, 2026, 02:44 AM UTC
    DSCO - Automated Jobs (File Processing)
    Timeline · 2 updates
    • investigating · Jul 02, 2026, 12:32 AM UTC

      Please be advised that as of approximately 4:00pm ET on July 1, 2026, Rithum may be experiencing an issue affecting some EDI file processing on the Dsco Platform causing some customers to see failures.  The issue has been resolved and our Engineering team is actively completing recovery...

    • resolved · Jul 02, 2026, 02:44 AM UTC

      Please be advised that the DSCO EDI file processing issue communicated to you earlier has been resolved. All data is now processing as expected, and no action is required from you at this time. Please use the link below to contact us with any additional questions or concerns.  <...

    Latest: Please be advised that the DSCO EDI file processing issue communicated to you earlier has been resolved. All data is now processing as expected, and no action is required from you …

  5. Resolved 2h 8m
    Started Jun 24, 2026, 06:58 PM UTC · Resolved Jun 24, 2026, 09:06 PM UTC
    DSCO Portal
    Timeline · 2 updates
    • investigating · Jun 24, 2026, 06:58 PM UTC

      Please be advised Rithum may be experiencing a login service degradation that may intermittently prevent some users from accessing the Dsco platform web portal. Files and data are processing as expected at this time. We will provide a status update as promptly as possible. Please...

    • resolved · Jun 24, 2026, 09:06 PM UTC

      Please be advised the issue reported earlier 'Rithum may be experiencing a login service degradation that may intermittently prevent some users from accessing the Dsco platform web portal' has been resolved. If you experience any continued login issues, please clear your cookies to refresh...

    Latest: Please be advised the issue reported earlier 'Rithum may be experiencing a login service degradation that may intermittently prevent some users from accessing the Dsco platform web…

See the full Rithum outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 11 incidents View full outage history →