Is Rithum down?

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Current status
Rithum is up

No incidents right now.

  • Official status page: health.rithum.com
  • Checked every 5 minutes
  • 64 components tracked

Rithum is operational right now. Last checked just now; the most recent incident resolved 8d ago.

Real-time Rithum status, recent outages, and incident history: pulled directly from Rithum's official status page at health.rithum.com every 5 minutes. Pingoru tracks 64 Rithum services and has captured 20 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Rithum reports a new incident, free for 3 monitors, no credit card.

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Rithum uptime 99.65% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Oct 02, 2026, 05:30 PM UTC · Resolved Oct 02, 2026, 05:30 PM UTC
    DSCO - Automated Jobs (File Processing)
    Timeline · 1 update
    • resolved · Oct 02, 2026, 05:30 PM UTC

      Please be advised that between approximately September 30, 2026 at 10:36am EDT and October 1, 2026 at 4:41pm EDT, Rithum may have experienced a delay in processing some files on the Dsco platform. Please note, no data was lost and the issue has been mitigated. Please monitor your...

    Latest: Please be advised that between approximately September 30, 2026 at 10:36am EDT and October 1, 2026 at 4:41pm EDT, Rithum may have experienced a delay in processing some files on th…

  2. Resolved 54m
    Started Sep 22, 2026, 01:17 PM UTC · Resolved Sep 22, 2026, 02:11 PM UTC
    Brands - Orders Management
    Timeline · 2 updates
    • investigating · Sep 22, 2026, 01:17 PM UTC

      Our Engineering team is currently investigating delays importing orders from Amazon. We have contacted Amazon and are awaiting additional information. An update will be posted as soon as additional information becomes available.

    • resolved · Sep 22, 2026, 02:11 PM UTC

      This issue has been resolved. All orders are importing normally. No additional client action is required.

    Latest: This issue has been resolved. All orders are importing normally. No additional client action is required.

  3. Resolved 18h 35m
    Started Sep 03, 2026, 10:49 PM UTC · Resolved Sep 04, 2026, 05:24 PM UTC
    Brands - Orders Management
    Timeline · 3 updates
    • investigating · Sep 03, 2026, 10:49 PM UTC

      Our Engineering team is currently investigating delays importing orders from Wayfair Drop Ship US.  We have contacted Wayfair Drop Ship and are awaiting additional information. An update will be posted as soon as additional information becomes available.

    • investigating · Sep 04, 2026, 03:28 AM UTC

      The issue remains active. We’re in contact with Wayfair and will share updates here as more information becomes available.

    • resolved · Sep 04, 2026, 05:24 PM UTC

      This issue has been resolved.  At this time, all product and order updates are processing normally. There is no action required on the part of Rithum clients.

    Latest: This issue has been resolved. At this time, all product and order updates are processing normally. There is no action required on the part of Rithum clients.

  4. Resolved 14h 49m
    Started Sep 01, 2026, 05:10 PM UTC · Resolved Sep 02, 2026, 08:00 AM UTC
    DSCO - Reporting
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 05:10 PM UTC

      Please be advised that the Dsco platform may currently be experiencing a delay in the display of data for some customers. All order and inventory data is currently processing as expected. We are working to mitigate the situation and we will provide you with an update as promptly as...

    • resolved · Sep 02, 2026, 08:00 AM UTC

      Please be advised, the issue with a delay in the display of some data on the Dsco platform, has been resolved.  Please view the link below to contact us with any additional questions or concerns and our Software Support team will be glad to assist: <a href="https://nam11.safelinks....

    Latest: Please be advised, the issue with a delay in the display of some data on the Dsco platform, has been resolved. Please view the link below to contact us with any additional question…

  5. Resolved –
    Started Aug 27, 2026, 06:42 PM UTC · Resolved Aug 27, 2026, 06:42 PM UTC
    DSCO - Reporting
    Timeline · 1 update
    • investigating · Aug 27, 2026, 06:42 PM UTC

      Please be advised that some reports and scheduled reports found within the Dsco platform Reports pages, may be delayed in running. Some data from earlier today, August 27th, 2026, may be missing in some reports at this time. We are working to mitigate the situation and we will provide...

    Latest: Please be advised that some reports and scheduled reports found within the Dsco platform Reports pages, may be delayed in running. Some data from earlier today, August 27th, 2026, …

See the full Rithum outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Rithum outage history →

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Incident record

Since April 2026 · PagerDuty · 64 components checked every 5 minutes
37incidents recorded
37last 12 months
12last 90 days
9 hourstypical duration, 12 months

The longest incident in the last year, Dsco Order Data Delay on July 13, 2026, ran for 3 days. 24 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Brands - Orders Management7
  • Brands - Product Management4
  • DSCO - Automated Jobs (File Processing)4
  • DSCO - Insights4
  • DSCO - Orders4

Latest incidents

  • Dsco File Processing Delay October 2, 2026 · under a minute · degraded service

    <p>Please be advised that between approximately September 30, 2026 at 10:36am EDT and October 1, 2026 at 4:41pm EDT, Rithum may have experienced a delay in…

  • Amazon Order Import Issues September 22, 2026 · 54 minutes · degraded service

    <p>Our Engineering team is currently investigating delays importing orders from Amazon.</p> <p>We have contacted Amazon and are awaiting additional…

  • Wayfair Drop Ship (All locales) Product and Order Issues September 3, 2026 · 19 hours · degraded service

    <p>Our Engineering team is currently investigating delays importing orders from Wayfair Drop Ship US. </p> <p>We have contacted Wayfair Drop Ship and are…

Outage history

Past 90 days · 12 incidents View full outage history →