Is Rithum down?
Last checked 4m agoNo incidents right now.
Rithum is operational right now. Last checked 4m ago; the most recent incident resolved 13h ago.
Real-time Rithum status, recent outages, and incident history — pulled directly from Rithum's official status page at https://health.rithum.com every 5 minutes. Pingoru tracks 64 Rithum services and has captured 17 incidents in the last 90 days (99.62% uptime). Get email, Slack, Discord, or webhook alerts the moment Rithum reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Brands - Orders Management
Timeline · 3 updates
- investigating · May 29, 2026, 01:33 PM UTC
Our Engineering team is currently investigating delays importing and updating orders from Amazon Dropship. We have contacted Amazon Dropship and are awaiting additional information. An update will be posted as soon as additional information becomes available.
- investigating · May 29, 2026, 02:28 PM UTC
The issue remains active. We’re in contact with Amazon Dropship and will share updates here as more information becomes available.
- resolved · May 29, 2026, 05:52 PM UTC
This issue has been resolved. All orders are importing and updating normally. No additional client action is required.
Latest: This issue has been resolved. All orders are importing and updating normally. No additional client action is required.
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- Brands - FulfillmentBrands - Orders Management
Timeline · 3 updates
- investigating · May 26, 2026, 05:52 PM UTC
Our Engineering team is currently investigating errors communicating with some of our external shipping partners on behalf of our customers. This degradation would impact our shipping automation, for suppliers leveraging this capability, particularly automated label acquisition and...
- investigating · May 26, 2026, 06:54 PM UTC
Our Engineering team has identified the communication errors with some of our external shipping partners and working to restore the service. An update will be posted as soon as additional information becomes available.
- resolved · May 26, 2026, 07:35 PM UTC
We have confirmed restoration of services and the user interface is now functioning as expected. Our suppliers who experienced issues during this window of time should retry any requests as necessary. Please view the link below to contact us with any additional questions or concerns...
Latest: We have confirmed restoration of services and the user interface is now functioning as expected. Our suppliers who experienced issues during this window of time should retry any re…
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- Brands - Product Management
Timeline · 3 updates
- investigating · May 21, 2026, 08:46 AM UTC
We are currently experiencing delays processing imports/exports. Our engineering team is actively investigating and we will provide an update as more information is available.
- investigating · May 21, 2026, 09:48 AM UTC
The root cause of this issue has been resolved and we are currently processing the backlog of data. This alert will be updated as more information is available.
- resolved · May 21, 2026, 10:18 AM UTC
This issue has been resolved. All new product updates are processing normally.
Latest: This issue has been resolved. All new product updates are processing normally.
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- OrderStream - Data Exceptions
Timeline · 3 updates
- investigating · May 20, 2026, 06:00 AM UTC
Please be advised that Rithum has identified that there may be an issue where some orders are showing as in exception in OrderStream when an action has already been taken on the order. Please note that order processing is not affected and is working as expected. We are working to mitigate the...
- investigating · May 20, 2026, 03:41 PM UTC
Please be advised that the issue reported earlier where some orders are showing in exception in OrderStream when an action has already been taken on the order, is ongoing. We are working to mitigate the situation and we will provide you with an update as promptly as possible. <br /...
- resolved · May 20, 2026, 07:05 PM UTC
Please be advised that the OrderStream Order Exception issue communicated earlier today has been resolved. Order exceptions are now working as expected. No additional action is needed. Please view the link below to contact us with any additional questions or concerns and our...
Latest: Please be advised that the OrderStream Order Exception issue communicated earlier today has been resolved. Order exceptions are now working as expected. No additional action is nee…
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- DSCO - ReportingOrderStream - InsightsDSCO - Insights
Timeline · 6 updates
- identified · May 08, 2026, 02:21 PM UTC
Please be advised that some reports within Rithum's Dsco platform may be unavailable at this time due to a 3rd party vendor's service degradation. We are working to mitigate the situation and we will provide you with an update as promptly as possible. Please view the link...
- identified · May 08, 2026, 03:25 PM UTC
Please be advised that some reports and Insights data within Rithum's Dsco platform may be unavailable at this time due to a 3rd party vendor's service degradation. We are working to mitigate the situation and we will provide you with an update as promptly as possible. ...
- identified · May 08, 2026, 05:47 PM UTC
Please be advised that the issue communicated to you earlier, regarding some reports and Insights data within Rithum's Dsco platform potentially being unavailable due to a 3rd party vendor's service degradation, is ongoing but systems are showing early signs of recovery. Our 3rd party...
- identified · May 08, 2026, 07:38 PM UTC
Please be advised that the issue communicated to you earlier, regarding Insights data within Rithum's Dsco platform potentially being unavailable due to a 3rd party vendor's service degradation, is resolved at this time. Insights is available and data is up to date. Some reports...
- identified · May 08, 2026, 10:13 PM UTC
Please be advised that the issue communicated to you earlier, regarding some reports generated in Rithum's Dsco platform Reports page that may contain stale data, is ongoing at this time. We continuing to work through a backlog of Dsco reporting data events and we will provide an update...
- resolved · May 09, 2026, 03:54 AM UTC
Please be advised that the issue communicated to you earlier, regarding some reports generated in Rithum's Dsco platform Reports page that may contain stale data, is resolved at this time. Please view the link below to contact us with any additional questions or concerns and our Software...
Latest: Please be advised that the issue communicated to you earlier, regarding some reports generated in Rithum's Dsco platform Reports page that may contain stale data, is resolved at th…
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See the full Rithum outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Rithum outage history →Or sign up free to get alerts when Rithum breaks · 10 free monitors · No credit card
- Amazon Dropship Order Issues ResolvedStarted May 29, 2026, 01:33 PM UTC · Resolved May 29, 2026, 05:52 PM UTC · 4h 18m
- Started May 26, 2026, 05:52 PM UTC · Resolved May 26, 2026, 07:35 PM UTC · 1h 43m
- Inventory Import/Export Delays ResolvedStarted May 21, 2026, 08:46 AM UTC · Resolved May 21, 2026, 10:18 AM UTC · 1h 32m
- Order Stream: Order Exception Issue ResolvedStarted May 20, 2026, 06:00 AM UTC · Resolved May 20, 2026, 07:05 PM UTC · 13h 5m
- Dsco Reports and Insights Issue ResolvedStarted May 08, 2026, 02:21 PM UTC · Resolved May 09, 2026, 03:54 AM UTC · 13h 33m
- eBay Product and Order Issues ResolvedStarted Apr 26, 2026, 11:37 PM UTC · Resolved Apr 27, 2026, 06:45 AM UTC · 7h 7m
- Started Apr 14, 2026, 12:38 PM UTC · Resolved Apr 14, 2026, 12:38 PM UTC · —
- Started Mar 30, 2026, 09:11 PM UTC · Resolved Mar 30, 2026, 10:14 PM UTC · 1h 3m