Is Rithum down?

Last checked 4m ago
Current status
Rithum is up

No incidents right now.

Official status page: https://health.rithum.com · Polled every 5 minutes · 64 components tracked

Rithum is operational right now. Last checked 4m ago; the most recent incident resolved 13h ago.

Real-time Rithum status, recent outages, and incident history — pulled directly from Rithum's official status page at https://health.rithum.com every 5 minutes. Pingoru tracks 64 Rithum services and has captured 17 incidents in the last 90 days (99.62% uptime). Get email, Slack, Discord, or webhook alerts the moment Rithum reports a new incident — free for 5 monitors, no credit card.

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Rithum uptime 99.62% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 18m
    Started May 29, 2026, 01:33 PM UTC · Resolved May 29, 2026, 05:52 PM UTC
    Brands - Orders Management
    Timeline · 3 updates
    • investigating · May 29, 2026, 01:33 PM UTC

      Our Engineering team is currently investigating delays importing and updating orders from Amazon Dropship. We have contacted Amazon Dropship and are awaiting additional information. An update will be posted as soon as additional information becomes available.

    • investigating · May 29, 2026, 02:28 PM UTC

      The issue remains active. We’re in contact with Amazon Dropship and will share updates here as more information becomes available.

    • resolved · May 29, 2026, 05:52 PM UTC

      This issue has been resolved. All orders are importing and updating normally. No additional client action is required.

    Latest: This issue has been resolved. All orders are importing and updating normally. No additional client action is required.

  2. Resolved 1h 43m
    Started May 26, 2026, 05:52 PM UTC · Resolved May 26, 2026, 07:35 PM UTC
    Brands - FulfillmentBrands - Orders Management
    Timeline · 3 updates
    • investigating · May 26, 2026, 05:52 PM UTC

      Our Engineering team is currently investigating errors communicating with some of our external shipping partners on behalf of our customers. This degradation would impact our shipping automation, for suppliers leveraging this capability, particularly automated label acquisition and...

    • investigating · May 26, 2026, 06:54 PM UTC

      Our Engineering team has identified the communication errors with some of our external shipping partners and working to restore the service. An update will be posted as soon as additional information becomes available.

    • resolved · May 26, 2026, 07:35 PM UTC

      We have confirmed restoration of services and the user interface is now functioning as expected. Our suppliers who experienced issues during this window of time should retry any requests as necessary. Please view the link below to contact us with any additional questions or concerns...

    Latest: We have confirmed restoration of services and the user interface is now functioning as expected. Our suppliers who experienced issues during this window of time should retry any re…

  3. Resolved 1h 32m
    Started May 21, 2026, 08:46 AM UTC · Resolved May 21, 2026, 10:18 AM UTC
    Brands - Product Management
    Timeline · 3 updates
    • investigating · May 21, 2026, 08:46 AM UTC

      We are currently experiencing delays processing imports/exports.  Our engineering team is actively investigating and we will provide an update as more information is available.

    • investigating · May 21, 2026, 09:48 AM UTC

      The root cause of this issue has been resolved and we are currently processing the backlog of data. This alert will be updated as more information is available.

    • resolved · May 21, 2026, 10:18 AM UTC

      This issue has been resolved.  All new product updates are processing normally.

    Latest: This issue has been resolved. All new product updates are processing normally.

  4. Resolved 13h 5m
    Started May 20, 2026, 06:00 AM UTC · Resolved May 20, 2026, 07:05 PM UTC
    OrderStream - Data Exceptions
    Timeline · 3 updates
    • investigating · May 20, 2026, 06:00 AM UTC

      Please be advised that Rithum has identified that there may be an issue where some orders are showing as in exception in OrderStream when an action has already been taken on the order. Please note that order processing is not affected and is working as expected. We are working to mitigate the...

    • investigating · May 20, 2026, 03:41 PM UTC

      Please be advised that the issue reported earlier where some orders are showing in exception in OrderStream when an action has already been taken on the order, is ongoing. We are working to mitigate the situation and we will provide you with an update as promptly as possible. <br /...

    • resolved · May 20, 2026, 07:05 PM UTC

      Please be advised that the OrderStream Order Exception issue communicated earlier today has been resolved. Order exceptions are now working as expected. No additional action is needed. Please view the link below to contact us with any additional questions or concerns and our...

    Latest: Please be advised that the OrderStream Order Exception issue communicated earlier today has been resolved. Order exceptions are now working as expected. No additional action is nee…

  5. Resolved 13h 33m
    Started May 08, 2026, 02:21 PM UTC · Resolved May 09, 2026, 03:54 AM UTC
    DSCO - ReportingOrderStream - InsightsDSCO - Insights
    Timeline · 6 updates
    • identified · May 08, 2026, 02:21 PM UTC

      Please be advised that some reports within Rithum's Dsco platform may be unavailable at this time due to a 3rd party vendor's service degradation. We are working to mitigate the situation and we will provide you with an update as promptly as possible. Please view the link...

    • identified · May 08, 2026, 03:25 PM UTC

      Please be advised that some reports and Insights data within Rithum's Dsco platform may be unavailable at this time due to a 3rd party vendor's service degradation. We are working to mitigate the situation and we will provide you with an update as promptly as possible. ...

    • identified · May 08, 2026, 05:47 PM UTC

      Please be advised that the issue communicated to you earlier, regarding some reports and Insights data within Rithum's Dsco platform potentially being unavailable due to a 3rd party vendor's service degradation, is ongoing but systems are showing early signs of recovery. Our 3rd party...

    • identified · May 08, 2026, 07:38 PM UTC

      Please be advised that the issue communicated to you earlier, regarding Insights data within Rithum's Dsco platform potentially being unavailable due to a 3rd party vendor's service degradation, is resolved at this time. Insights is available and data is up to date. Some reports...

    • identified · May 08, 2026, 10:13 PM UTC

      Please be advised that the issue communicated to you earlier, regarding some reports generated in Rithum's Dsco platform Reports page that may contain stale data, is ongoing at this time. We continuing to work through a backlog of Dsco reporting data events and we will provide an update...

    • resolved · May 09, 2026, 03:54 AM UTC

      Please be advised that the issue communicated to you earlier, regarding some reports generated in Rithum's Dsco platform Reports page that may contain stale data, is resolved at this time. Please view the link below to contact us with any additional questions or concerns and our Software...

    Latest: Please be advised that the issue communicated to you earlier, regarding some reports generated in Rithum's Dsco platform Reports page that may contain stale data, is resolved at th…

See the full Rithum outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Rithum outage history →

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Outage history

Past 90 days · 11 incidents View full outage history →