Rithum incident

Wayfair Drop Ship (All locales) Product and Order Issues

Minor Resolved View vendor source →

Rithum experienced a minor incident on September 3, 2026 affecting Brands - Orders Management (Brands - Orders Management), lasting 18h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 10:49 PM UTC
Resolved
Sep 04, 2026, 05:24 PM UTC
Duration
18h 35m
Detected by Pingoru
Sep 03, 2026, 10:49 PM UTC

Affected components

Brands - Orders Management (Brands - Orders Management)

Update timeline

  1. investigating Sep 03, 2026, 10:49 PM UTC

    Our Engineering team is currently investigating delays importing orders from Wayfair Drop Ship US. We have contacted Wayfair Drop Ship and are awaiting additional information. An update will be posted as soon as additional information becomes available.

  2. investigating Sep 04, 2026, 03:28 AM UTC

    The issue remains active. We’re in contact with Wayfair and will share updates here as more information becomes available.

  3. resolved Sep 04, 2026, 05:24 PM UTC

    This issue has been resolved. At this time, all product and order updates are processing normally. There is no action required on the part of Rithum clients.