Rithum experienced a minor incident on September 22, 2026 affecting Brands - Orders Management (Brands - Orders Management), lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Brands - Orders Management (Brands - Orders Management)
Update timeline
- investigating Sep 22, 2026, 01:17 PM UTC
Our Engineering team is currently investigating delays importing orders from Amazon. We have contacted Amazon and are awaiting additional information. An update will be posted as soon as additional information becomes available.
- resolved Sep 22, 2026, 02:11 PM UTC
This issue has been resolved. All orders are importing normally. No additional client action is required.