Rithum experienced a minor incident on July 13, 2026 affecting DSCO - Orders (DSCO - Orders), lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2026, 07:08 PM UTC
Please be advised that Rithum's Dsco platform may be experiencing a delay in processing some order creation and order updates on new orders. We are working to mitigate the situation and we will provide you with an update as promptly as possible. Please view the link below to contact us...
- investigating Jul 13, 2026, 07:19 PM UTC
Please be advised that Rithum's Dsco platform may be experiencing a delay displaying some new order data. Please note, no data has been lost. We are working to mitigate the situation and we will provide you with an update as promptly as possible. Please view the link below to contact us...
- investigating Jul 13, 2026, 09:11 PM UTC
Please be advised that the issue we informed you of earlier, that Rithum's Dsco platform may be experiencing a delay displaying some new order data, is mitigated at this time. All order data is appearing as expected, however, our teams are continuing to monitor at this time. Please view...
- resolved Jul 16, 2026, 03:28 PM UTC
Please be advised that the issue we informed you of previously, that Rithum's Dsco platform may be experiencing a delay displaying some new order data, has been resolved. Please view the link below to contact us with any additional questions or concerns and our Software Support team will...