Ongoing since 06:55 PM UTC, affecting My Total Connect Comfort Application and Total Connect Comfort International Application and 1 more.
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. Your devices can still be used directly to control your heating and cooling system. Our teams are aware and actively working to resolve this issue. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- identified Nov 11, 2026, 06:55 PM UTC
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. Your devices can still be used directly to control your heating and cooling system. Our teams are aware and actively working to resolve this issue. We apologize for any inconvenience this may have caused.
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