Resideo incident

Total Conn

Ongoing since 06:55 PM UTC, affecting My Total Connect Comfort Application and Total Connect Comfort International Application and 1 more.

identified Nov 11, 2026, 06:55 PM UTC

We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. Your devices can still be used directly to control your heating and cooling system. Our teams are aware and actively working to resolve this issue. We apologize for any inconvenience this may have caused.

Started
Nov 11, 2026, 06:55 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 11, 2026, 06:55 PM UTC

Affected components

My Total Connect Comfort ApplicationTotal Connect Comfort International ApplicationTotal Connect Comfort International Web Portal

Update timeline

  1. identified Nov 11, 2026, 06:55 PM UTC

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. Your devices can still be used directly to control your heating and cooling system. Our teams are aware and actively working to resolve this issue. We apologize for any inconvenience this may have caused.

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