Resolved after 12 minutes, affecting Video Services and Resideo Smart Home, on November 1, 2026.
Some customers may experience intermittent issues loading live video from certain cameras or doorbells. Retrying may be successful. Some Resideo Connect users may observe issues with loading locations and devices.
Affected components
Video ServicesResideo Smart Home
Update timeline
- investigating Nov 01, 2026, 01:30 AM UTC
Some customers may experience intermittent issues loading live video from certain cameras or doorbells. Retrying may be successful. Some Resideo Connect users may observe issues with loading locations and devices.
- resolved Nov 01, 2026, 01:42 AM UTC
Systems are operational.
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