Ongoing since 08:07 PM UTC, affecting Total Connect 2.0.
We are investigating an issue that may impact thermostat access and control within Total Connect 2.0. As a workaround, affected thermostat can continue to be accessed and controlled through the Resideo Smart Home app. Alarm delivery is not impacted.
Affected components
Total Connect 2.0
Update timeline
- monitoring Oct 29, 2026, 08:07 PM UTC
We are investigating an issue that may impact thermostat access and control within Total Connect 2.0. As a workaround, affected thermostat can continue to be accessed and controlled through the Resideo Smart Home app. Alarm delivery is not impacted.
Your product runs on more than Resideo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services