Resolved after 1 hour 19 minutes, affecting My Total Connect Comfort Application and Total Connect Comfort International Application and 1 more, on November 2, 2026.
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Nov 02, 2026, 11:21 AM UTC
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
- identified Nov 02, 2026, 12:22 PM UTC
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
- resolved Nov 02, 2026, 12:40 PM UTC
Total Connect Comfort (TCC) app and website login have been restored.
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