Ongoing since 04:05 PM UTC, affecting Comfort Products.
We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering. Affected customers may see a "Device Already Registered" error. Our teams are working to investigate this issue. Direct control of your T6 is not affected. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Oct 28, 2026, 04:05 PM UTC
We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering. Affected customers may see a "Device Already Registered" error. Our teams are working to investigate this issue. Direct control of your T6 is not affected. We apologize for any inconvenience.
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