REANNZ Outage History

REANNZ is up right now

REANNZ had 3 outages in the last 2 years totaling 36h 18m of downtime — averaging 0.1 incidents per month.

There were 3 REANNZ outages since May 3, 2026 totaling 36h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://reannz.status.io

Major June 2, 2026

Service Disruption - CDS PoP

Detected by Pingoru
Jun 02, 2026, 10:17 PM UTC
Resolved
Jun 04, 2026, 04:31 AM UTC
Duration
1d 6h
Affected: DC ConnectDC Connect (CDC Silverdale)
Timeline · 5 updates
  1. investigating Jun 02, 2026, 10:17 PM UTC

    We are currently experiencing disruption at the CDS PoP (CDC Silverdale), which has caused a brief outage between 09:52 and 09:55. Connectivity to CDS has stabilised and the event is now under investigation.

  2. investigating Jun 02, 2026, 10:35 PM UTC

    CDS PoP was offline between 10:22 and 10:31. This is under investigation and further updates will be provided shortly.

  3. identified Jun 02, 2026, 10:57 PM UTC

    CDS PoP has been stable since 10:31. The outage appears to have been caused due to a fibre strike, but was exacerbated by an existing issue at CDS. We are working with our connectivity provider to confirm the cause and work out a restoration plan. Further updates on status change.

  4. identified Jun 02, 2026, 11:03 PM UTC

    Unfortunately CDS PoP has dropped offline again, as of 10:57. We are working with our circuit provider to restore connectivity as soon as possible and we apologise for the interruption to services.

  5. identified Jun 03, 2026, 12:01 AM UTC

    CDS PoP has been stable since 11:06. Our circuit provider is still investigating the root cause. Further updates to be provided on status change.

Read the full incident report →

Minor May 5, 2026

Lincoln Power Outage

Detected by Pingoru
May 05, 2026, 09:31 PM UTC
Resolved
May 06, 2026, 12:11 AM UTC
Duration
2h 39m
Affected: Domestic PoPsDomestic PoPs (Lincoln)
Timeline · 1 update
  1. identified May 05, 2026, 09:31 PM UTC

    There currently appears to be a power outage in the Lincoln area impacting some of our member sites near the University. Orion is estimating this should be repaired by 10.50 and further updates from them can be seen here - https://www.oriongroup.co.nz/outages-and-support/outages/view/INCD-31078-P

Read the full incident report →

Minor May 3, 2026

REANNZ Jeopardy Notification - Mount Albert POP

Detected by Pingoru
May 03, 2026, 10:25 PM UTC
Resolved
May 04, 2026, 01:50 AM UTC
Duration
3h 24m
Affected: ConnectivityConnectivity (Domestic)
Timeline · 2 updates
  1. investigating May 03, 2026, 10:25 PM UTC

    The resiliency for our Mt Albert POP has been reduced after an issue was encountered in relation to a planned work by local fibre company contractors. This is not impacting member traffic connected at this POP as there's still a connection to the core backbone, its just operating in jeopardy. We have raised a priority case with our supplier and will provide more details as they come through.

  2. monitoring May 04, 2026, 01:22 AM UTC

    The location of the issue has been identified and field tech/engineer applied the relevant fix to the affected fibre.

Read the full incident report →