Resolved after 3 hours 24 minutes, affecting Connectivity and Connectivity (Connectivity — Domestic), on May 3, 2026.
The location of the issue has been identified and field tech/engineer applied the relevant fix to the affected fibre.
Affected components
Update timeline
- investigating May 03, 2026, 10:25 PM UTC
The resiliency for our Mt Albert POP has been reduced after an issue was encountered in relation to a planned work by local fibre company contractors. This is not impacting member traffic connected at this POP as there's still a connection to the core backbone, its just operating in jeopardy. We have raised a priority case with our supplier and will provide more details as they come through.
- monitoring May 04, 2026, 01:22 AM UTC
The location of the issue has been identified and field tech/engineer applied the relevant fix to the affected fibre.
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