Resolved after 1 day 22 hours, affecting MAE Services and MAE Services (MAE Services — MAE Lite/Hyperfibre), on August 5, 2026.
Impacted a small group of members on one of the MDR handovers. Disruption began around ~16:25. Recovered around ~16:33.
Affected components
Update timeline
- monitoring Aug 05, 2026, 04:59 AM UTC
We observed an issue with one of our MAE handover ports. There was a loss of received light for a few minutes, and the port recovered while we were investigating. Only a few members were impacted, and we will be in touch with them directly. We will continue to monitor and follow up with the vendor.
- monitoring Aug 05, 2026, 05:05 AM UTC
Impacted a small group of members on one of the MDR handovers. Disruption began around ~16:25. Recovered around ~16:33.
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