REANNZ incident

Service Disruption - CDS PoP

Resolved after 1 day 6 hours, affecting DC Connect and DC Connect (DC Connect — CDC Silverdale), on June 2, 2026.

identified Jun 03, 2026, 12:01 AM UTC

CDS PoP has been stable since 11:06. Our circuit provider is still investigating the root cause. Further updates to be provided on status change.

Started
Jun 02, 2026, 10:17 PM UTC
Resolved
Jun 04, 2026, 04:31 AM UTC
Duration
1d 6h
Detected by Pingoru
Jun 02, 2026, 10:17 PM UTC

Affected components

DC ConnectDC Connect (DC Connect — CDC Silverdale)

Update timeline

  1. investigating Jun 02, 2026, 10:17 PM UTC

    We are currently experiencing disruption at the CDS PoP (CDC Silverdale), which has caused a brief outage between 09:52 and 09:55. Connectivity to CDS has stabilised and the event is now under investigation.

  2. investigating Jun 02, 2026, 10:35 PM UTC

    CDS PoP was offline between 10:22 and 10:31. This is under investigation and further updates will be provided shortly.

  3. identified Jun 02, 2026, 10:57 PM UTC

    CDS PoP has been stable since 10:31. The outage appears to have been caused due to a fibre strike, but was exacerbated by an existing issue at CDS. We are working with our connectivity provider to confirm the cause and work out a restoration plan. Further updates on status change.

  4. identified Jun 02, 2026, 11:03 PM UTC

    Unfortunately CDS PoP has dropped offline again, as of 10:57. We are working with our circuit provider to restore connectivity as soon as possible and we apologise for the interruption to services.

  5. identified Jun 03, 2026, 12:01 AM UTC

    CDS PoP has been stable since 11:06. Our circuit provider is still investigating the root cause. Further updates to be provided on status change.

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