Is REANNZ down?
Last checked 9m agoNo incidents right now.
REANNZ is operational right now. Last checked 9m ago; the most recent incident resolved 13h ago.
Real-time REANNZ status, recent outages, and incident history — pulled directly from REANNZ's official status page at https://reannz.status.io every 5 minutes. Pingoru tracks 39 REANNZ services and has captured 19 incidents in the last 90 days (98.72% uptime). Get email, Slack, Discord, or webhook alerts the moment REANNZ reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Domestic PoPsRotoruaNapier
Timeline · 2 updates
- identified · Jul 30, 2026, 01:09 PM UTC
We are currently monitoring a potential issue that could affect connectivity in Rotorua and Napier POP. They are now operating under Jeopardy. This morning around 9am, one of the backhaul link between Rotorua and Napier POP went down and we have raised a priority case with our supplier for investigation. This will be followed with an update. Apologies for any inconvenience caused.
- identified · Jul 30, 2026, 11:09 PM UTC
08:41 Fibre technician has identified the location of the damage. Technicians are now en route to the site of the suspected rodent-chewed fibre ------------------------------------------------------------------- 11:09 The field team has completed testing fibres and is now working to locate and excavate.
Latest: 08:41 Fibre technician has identified the location of the damage. Technicians are now en route to the site of the suspected rodent-chewed fibre ------------------------------------…
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- DC ConnectTamaki TDC
Timeline · 2 updates
- identified · Jul 29, 2026, 03:51 AM UTC
We are currently monitoring a issue that could affect connectivity at the Tamaki Datacentre (TDC). The issue has impacted one of the links to TDC. We have raised a priority case with our suppliers and they are actively working to resolve the issues affecting the datacentre.. Further updates will be provided on status change.
- monitoring · Jul 29, 2026, 05:10 AM UTC
The impacted link to TDC has been restored. The datacentre is investigating the root cause of the issue and have implemented some mitigating actions. We will continue to monitor until the root issue has been resolved. Further updates to be provided on status change overnight or tomorrow morning.
Latest: The impacted link to TDC has been restored. The datacentre is investigating the root cause of the issue and have implemented some mitigating actions. We will continue to monitor un…
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- Domestic PoPsNapier
Timeline · 2 updates
- investigating · Jul 24, 2026, 10:27 PM UTC
We are currently monitoring a potential issue that could affect connectivity in the Napier as the POP is now operating under Jeopardy. This morning around 9am, one of the backhaul link to/from Napier POP went down and we have raised a priority case with our supplier for investigation. We will provide updates as soon as we received anything from our supplier. Apologies for any inconvenience caused.
- identified · Jul 24, 2026, 10:45 PM UTC
Updates: Transmission On Call Engineer advise fibre break is located approximately 61.1 KM from LTWG & 3.2KM from MAST. Telcospec has been advised and is currently mobilizing to attend to the fibre fault. Tech ETA to site 12:00PM.Next update on status change. A fibre break has been confirmed on Judds Road, Masterton after the cable was struck by a civil contractor working on site.
Latest: Updates: Transmission On Call Engineer advise fibre break is located approximately 61.1 KM from LTWG & 3.2KM from MAST. Telcospec has been advised and is currently mobilizing to at…
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- Domestic PoPsChristchurch
Timeline · 4 updates
- investigating · Jul 08, 2026, 08:08 PM UTC
We are currently experiencing an issue with one of our routers at the Christchurch/CHC POP site. Investigations are underway to determine the root cause and restore connectivity to impacted services.
- identified · Jul 08, 2026, 08:46 PM UTC
We've been unable to resolve the issue remotely. We are arranging an engineer to visit the site to repatch services to other working routers onsite as a work around while a replacement device is arranged.
- identified · Jul 08, 2026, 10:44 PM UTC
Engineer is onsite and services are being moved to other routers while we arrange replacement of the faulty device. All links should be back online shortly.
- monitoring · Jul 09, 2026, 03:05 AM UTC
A work around is now in place - all ports migrated to other routers onsite. We will replace the faulty router once it arrives onsite however there is no current disruption or service risk.
Latest: A work around is now in place - all ports migrated to other routers onsite. We will replace the faulty router once it arrives onsite however there is no current disruption or servi…
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- System ServicesFileSender
Timeline · 1 update
- monitoring · Jun 24, 2026, 12:00 AM UTC
After last night's FileSender software upgrade, some users are experiencing issues uploading files with the "Encrypt files with password" options set. The upload appears to start, and then stalls and never completes. This issue is caused by the web browser caching an older and now incompatible version of the FileSender web client. If you are experiencing this issue, either clear your browser cache or perform a force reload (ctrl-shift-R on most browsers) of the https://filesender.reannz.co.nz web page. This should resolve the issue. If issues persist, please contact our support desk at [email protected].
Latest: After last night's FileSender software upgrade, some users are experiencing issues uploading files with the "Encrypt files with password" options set. The upload appears to start, …
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See the full REANNZ outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse REANNZ outage history →Or sign up free to get alerts when REANNZ breaks · 10 free monitors · No credit card
- Started Jul 30, 2026, 01:09 PM UTC · Resolved Jul 31, 2026, 01:00 AM UTC · 11h 51m
- REANNZ Jeopardy Notification - TDC ResolvedStarted Jul 29, 2026, 03:51 AM UTC · Resolved Jul 30, 2026, 12:05 AM UTC · 20h 14m
- Started Jul 24, 2026, 10:27 PM UTC · Resolved Jul 25, 2026, 05:19 AM UTC · 6h 51m
- Christchurch(CHC) POP Router issue ResolvedStarted Jul 08, 2026, 08:08 PM UTC · Resolved Jul 13, 2026, 08:27 AM UTC · 4d 12h
- FileSender Encrypted Upload Stalling ResolvedStarted Jun 24, 2026, 12:00 AM UTC · Resolved Jun 24, 2026, 10:32 PM UTC · 22h 32m
- REANNZ Unplanned Outage: CRT PoP ResolvedStarted Jun 17, 2026, 09:59 PM UTC · Resolved Jun 18, 2026, 07:26 AM UTC · 9h 27m
- Service Disruption - CDS PoP ResolvedStarted Jun 02, 2026, 10:17 PM UTC · Resolved Jun 04, 2026, 04:31 AM UTC · 1d 6h
- Lincoln Power Outage ResolvedStarted May 05, 2026, 09:31 PM UTC · Resolved May 06, 2026, 12:11 AM UTC · 2h 39m