QuickBooks Outage History
QuickBooks is up right nowPingoru has recorded 50 incidents for QuickBooks: 18 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 2 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 2 | 3 of 720 (0%) |
| July 2026 | 1 | 3 of 744 (0%) |
| August 2026 | 3 | 9 of 744 (1%) |
| September 2026 | 2 | 13 of 720 (2%) |
| October 2026 | 0 | 0 of 524 (0%) |
Incidents, newest first
Notice September 16, 2026 Duplicate transactions affecting some Payroll and Payments customers 5h 31m United States, United States
Started Sep 16, 2026, 05:30 PM UTC· resolved Sep 16, 2026, 11:02 PM UTC
- monitoring Sep 16, 2026, 05:30 PM UTC
We're aware that some customers are experiencing duplicate transactions in Payroll and Payments. Our teams are actively working to resolve this issue and correct any duplicate transactions. If you have questions or need immediate help, visit intuit.com/support. We're sorry for the disruption and appreciate your patience while we make this right.
- monitoring Sep 16, 2026, 05:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 16, 2026, 11:02 PM UTC
This issue is resolved. Payroll and Payments customers have been contacted. Refunds of duplicate transactions are being processed. We're sorry for the disruption and appreciate your patience.
Major September 1, 2026 Some users may encounter issues when trying to Login to QuickBooks Online 7h 23m United States, EMEA, APAC, Canada
Started Sep 01, 2026, 08:56 PM UTC· resolved Sep 02, 2026, 04:19 AM UTC
- investigating Sep 01, 2026, 08:56 PM UTC
We're currently investigating an issue affecting QBO logins. Some users may also see errors while using the different features inside the application. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.
- investigating Sep 01, 2026, 09:12 PM UTC
We are continuing to investigate this issue.
- investigating Sep 01, 2026, 10:20 PM UTC
We are continuing to investigate this issue.
- identified Sep 02, 2026, 12:02 AM UTC
Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.
- identified Sep 02, 2026, 04:16 AM UTC
"The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience."
- resolved Sep 02, 2026, 04:19 AM UTC
The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience.
Minor August 31, 2026 Some QuickBooks users receive errors and are unable to view transactions when searching. 2h 3m United States
Started Aug 31, 2026, 06:26 PM UTC· resolved Aug 31, 2026, 08:30 PM UTC
- investigating Aug 31, 2026, 06:26 PM UTC
We are currently investigating the cause of the errors when searching or viewing transactions.
- investigating Aug 31, 2026, 06:27 PM UTC
We're currently investigating an issue affecting Search. Some users may see errors or be unable to find recently added data. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.
- resolved Aug 31, 2026, 08:30 PM UTC
The search issues affecting QuickBooks have been resolved. We're continuing to monitor for full recovery. Thank you for your patience
Major August 19, 2026 Quickbooks Online Latency Issue 2h 23m United States, EMEA, Canada
Started Aug 19, 2026, 02:30 PM UTC· resolved Aug 19, 2026, 04:54 PM UTC
- investigating Aug 19, 2026, 02:30 PM UTC
We are aware that some customers are experiencing latency when using QuickBooks Online. Our engineering team is actively investigating the issue to identify the root cause and restore normal performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.
- monitoring Aug 19, 2026, 04:13 PM UTC
The latency issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
- resolved Aug 19, 2026, 04:54 PM UTC
Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
Minor August 5, 2026 HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online 4h 26m EMEA
Started Aug 05, 2026, 01:20 PM UTC· resolved Aug 05, 2026, 05:46 PM UTC
- investigating Aug 05, 2026, 01:20 PM UTC
We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.
- monitoring Aug 05, 2026, 05:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 05, 2026, 05:33 PM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 05, 2026, 05:43 PM UTC
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
- monitoring Aug 05, 2026, 05:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 05, 2026, 05:46 PM UTC
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
Major July 8, 2026 QuickBooks Online Login Issue 3h 16m United States, EMEA, APAC, Canada and 1 more
Started Jul 08, 2026, 01:08 PM UTC· resolved Jul 08, 2026, 04:25 PM UTC
- investigating Jul 08, 2026, 01:08 PM UTC
We are aware that some customers are experiencing login issues with QuickBooks Online. Our engineering team are actively investigating to identify and resolve the root cause
- investigating Jul 08, 2026, 01:09 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 08, 2026, 03:04 PM UTC
The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
- monitoring Jul 08, 2026, 03:07 PM UTC
The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
- monitoring Jul 08, 2026, 03:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 08, 2026, 04:25 PM UTC
This incident has been resolved.
Notice June 18, 2026 Resolved - Unable to Save Transactions – Canada
Started Jun 18, 2026, 06:09 PM UTC· resolved Jun 18, 2026, 06:09 PM UTC
- resolved Jun 18, 2026, 06:09 PM UTC
We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.
Minor June 15, 2026 QuickBooks Desktop Payroll updates returning Internet connection error 3h 24m United States
Started Jun 15, 2026, 02:54 PM UTC· resolved Jun 15, 2026, 06:18 PM UTC
- investigating Jun 15, 2026, 02:54 PM UTC
Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.
- investigating Jun 15, 2026, 04:45 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- monitoring Jun 15, 2026, 04:47 PM UTC
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- resolved Jun 15, 2026, 06:18 PM UTC
Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
Minor May 12, 2026 QuickBooks Online Payroll - Intermittent Issue 1h 11m United States, Canada
Started May 12, 2026, 07:49 PM UTC· resolved May 12, 2026, 09:00 PM UTC
- investigating May 12, 2026, 07:49 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
- investigating May 12, 2026, 08:14 PM UTC
We are continuing to investigate this issue.
- monitoring May 12, 2026, 08:54 PM UTC
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
- resolved May 12, 2026, 09:00 PM UTC
Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.
Notice April 27, 2026 Unable to access Expense Transactions menu 1h 30m United States, EMEA, Canada
Started Apr 27, 2026, 02:50 PM UTC· resolved Apr 27, 2026, 04:21 PM UTC
- investigating Apr 27, 2026, 02:50 PM UTC
Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- resolved Apr 27, 2026, 04:21 PM UTC
This incident has been resolved.
Notice March 2, 2026 Investigating: Issues with Tax Calculation 1h 14m United States, EMEA, APAC, Canada and 1 more
Started Mar 02, 2026, 06:05 PM UTC· resolved Mar 02, 2026, 07:20 PM UTC
- investigating Mar 02, 2026, 06:05 PM UTC
We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.
- resolved Mar 02, 2026, 07:20 PM UTC
This incident has been resolved.
Major February 24, 2026 Unable to use multiple features in QuickBooksOnline 5h 1m United States, EMEA, APAC, Canada and 1 more
Started Feb 24, 2026, 03:35 AM UTC· resolved Feb 24, 2026, 08:36 AM UTC
- investigating Feb 24, 2026, 03:35 AM UTC
We are currently investigating the issue.
- investigating Feb 24, 2026, 05:32 AM UTC
Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.
- investigating Feb 24, 2026, 06:04 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 24, 2026, 07:24 AM UTC
A fix has been implemented and we're monitoring the results.
- resolved Feb 24, 2026, 08:36 AM UTC
We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.
Notice January 20, 2026 QuickBooks Online Accountant issue accessing clients and being redirected to the login page 3h 42m United States, Canada
Started Jan 20, 2026, 07:59 PM UTC· resolved Jan 20, 2026, 11:42 PM UTC
- investigating Jan 20, 2026, 07:59 PM UTC
Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- monitoring Jan 20, 2026, 10:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 11:42 PM UTC
This incident has been resolved.
Notice January 5, 2026 Some users may encounter issues when trying to Login to QuickBooks Online. 52m United States, EMEA, APAC, Canada and 1 more
Started Jan 05, 2026, 04:33 PM UTC· resolved Jan 05, 2026, 05:25 PM UTC
- identified Jan 05, 2026, 04:33 PM UTC
We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.
- monitoring Jan 05, 2026, 05:02 PM UTC
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- resolved Jan 05, 2026, 05:25 PM UTC
Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
Minor December 22, 2025 QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode 1d 1h United States
Started Dec 22, 2025, 09:48 PM UTC· resolved Dec 23, 2025, 11:07 PM UTC
- identified Dec 22, 2025, 09:48 PM UTC
We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.
- monitoring Dec 23, 2025, 05:40 AM UTC
Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy
- resolved Dec 23, 2025, 11:07 PM UTC
After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.
Notice December 18, 2025 Some customers are unable to login in to QuickBooks Online 4h 35m United States, EMEA, APAC, Canada
Started Dec 18, 2025, 10:52 AM UTC· resolved Dec 18, 2025, 03:28 PM UTC
- investigating Dec 18, 2025, 10:52 AM UTC
Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- investigating Dec 18, 2025, 02:22 PM UTC
We are continuing to investigate this issue.
- investigating Dec 18, 2025, 02:24 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 18, 2025, 02:44 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Dec 18, 2025, 03:28 PM UTC
This incident has been resolved.
Major December 3, 2025 Some customers are unable to view or create Sales Forms in to QuickBooks Online 1h 22m United States
Started Dec 03, 2025, 03:09 PM UTC· resolved Dec 03, 2025, 04:32 PM UTC
- investigating Dec 03, 2025, 03:09 PM UTC
Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- identified Dec 03, 2025, 03:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 03, 2025, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 03, 2025, 04:32 PM UTC
This incident has been resolved.
Notice November 12, 2025 A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online 40m United States
Started Nov 12, 2025, 08:19 PM UTC· resolved Nov 12, 2025, 08:59 PM UTC
- investigating Nov 12, 2025, 08:19 PM UTC
What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.
- investigating Nov 12, 2025, 08:21 PM UTC
We are continuing to investigate this issue.
- identified Nov 12, 2025, 08:28 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 12, 2025, 08:29 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 12, 2025, 08:39 PM UTC
We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.
- resolved Nov 12, 2025, 08:59 PM UTC
This incident has been resolved.
Minor October 10, 2025 Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers. 2h 17m
Started Oct 10, 2025, 03:46 AM UTC· resolved Oct 10, 2025, 06:04 AM UTC
- monitoring Oct 10, 2025, 03:46 AM UTC
Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.
- resolved Oct 10, 2025, 06:04 AM UTC
This incident has been resolved.
Notice October 8, 2025 Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online 2h 7m United States, EMEA, APAC, Canada
Started Oct 08, 2025, 05:16 PM UTC· resolved Oct 08, 2025, 07:23 PM UTC
- investigating Oct 08, 2025, 05:16 PM UTC
We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
- identified Oct 08, 2025, 05:50 PM UTC
We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
- monitoring Oct 08, 2025, 06:34 PM UTC
A fix has been implemented and we are actively monitoring the results.
- resolved Oct 08, 2025, 07:23 PM UTC
This incident has been resolved.
Major August 29, 2025 Quickbooks Online Payroll Issue 10h 19m United States
Started Aug 29, 2025, 01:54 PM UTC· resolved Aug 30, 2025, 12:13 AM UTC
- investigating Aug 29, 2025, 01:54 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- monitoring Aug 29, 2025, 02:42 PM UTC
Update on Ongoing Payroll Issue - Payroll processing is complete, funds should be available by this afternoon
- monitoring Aug 29, 2025, 03:50 PM UTC
Update on Ongoing Payroll Issue - Some employees with direct deposits dated 8/29/25 may see a delay in receiving their funds. The funds have been processed and are expected to be available in your employees bank accounts by later this afternoon.
- resolved Aug 30, 2025, 12:13 AM UTC
This incident has been resolved. We apologize for the inconvenience this may have caused.
Major August 11, 2025 Quickbooks Online - Sales Tax Issue 2h 53m United States, EMEA, APAC, Canada
Started Aug 11, 2025, 07:27 PM UTC· resolved Aug 11, 2025, 10:21 PM UTC
- investigating Aug 11, 2025, 07:27 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- investigating Aug 11, 2025, 07:40 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- investigating Aug 11, 2025, 07:53 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 11, 2025, 09:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 11, 2025, 10:21 PM UTC
This incident has been resolved.
Major July 31, 2025 QuickBooks Desktop - Some customers are unable to log in to their Intuit Account from within QuickBooks 12h 26m United States, Canada
Started Jul 31, 2025, 04:06 PM UTC· resolved Aug 01, 2025, 04:32 AM UTC
- investigating Jul 31, 2025, 04:06 PM UTC
We are currently investigating an issue where the Intuit Account login window is not loading. This can prevent access to features like Payments and E-Invoicing. Below are steps for a possible workaround. 1. Create a new test company file. File > New Company 2. In the test file, go to Company > My Company. 3. Click Sign In and successfully log in with your Intuit account. 4. Close the test file. File > Close Company 5. Open the live (affected) company file. 6. Go to Company > My Company and attempt to sign in again.
- monitoring Jul 31, 2025, 08:30 PM UTC
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- resolved Aug 01, 2025, 04:32 AM UTC
Earlier today, some users experienced issues with QuickBooks Desktop features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
Minor June 5, 2025 QuickBooks Online - Investigating an issue that is impacting multiple areas of QuickBooks 3h 19m United States, Canada
Started Jun 05, 2025, 06:47 PM UTC· resolved Jun 05, 2025, 10:07 PM UTC
- investigating Jun 05, 2025, 06:47 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- monitoring Jun 05, 2025, 08:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2025, 10:07 PM UTC
Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
Major May 7, 2025 QBO Login Issue - Monitoring phase 1h 32m United States
Started May 07, 2025, 09:25 PM UTC· resolved May 07, 2025, 10:58 PM UTC
- investigating May 07, 2025, 09:25 PM UTC
Some customers were unable to login in to their QuickBooks Online account. A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- investigating May 07, 2025, 09:26 PM UTC
We are continuing to investigate this issue.
- resolved May 07, 2025, 10:58 PM UTC
An earlier issue with QBO prevented some users from logging into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.