QuickBooks incident
HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online
QuickBooks experienced a minor incident on August 5, 2026 affecting EMEA, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 01:20 PM UTC
We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.
- monitoring Aug 05, 2026, 05:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 05, 2026, 05:33 PM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 05, 2026, 05:43 PM UTC
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
- monitoring Aug 05, 2026, 05:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 05, 2026, 05:46 PM UTC
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.