Qualys incident

EU Platform 2: High Portal-Indexing lag [IM-12919]

Minor Ongoing View vendor source →

Qualys is currently experiencing a minor incident affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 16, 2026, 05:11 AM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
Oct 16, 2026, 05:11 AM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Policy Audit (PA)Vulnerability Management (VM)

Update timeline

  1. investigating Oct 16, 2026, 05:11 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys EU Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.