Qualys incident

US Platform 1: Cloud Agent delay in data processing (IM-12901)

Minor Ongoing View vendor source →

Qualys is currently experiencing a minor incident affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, which began 9h ago. The vendor's full update timeline is below.

Started
Oct 07, 2026, 10:39 AM UTC
Resolved
Ongoing
Duration
● 9h 6m
Detected by Pingoru
Oct 07, 2026, 10:39 AM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Policy Audit (PA)Security Configuration Assessment (SCA)

Update timeline

  1. investigating Oct 07, 2026, 10:39 AM UTC

    Qualys Cloud Platform Operations is investigating an issue causing a Cloud Agent Delta Backlog. Users will notice that data will take longer than expected to become visible in the Vulnerability Management, Cloud Agent, and CSAM modules. Further updates will be shared as they become available. The ticket reference for this activity is IM-12901.

  2. investigating Oct 07, 2026, 10:53 AM UTC

    We are continuing to investigate this issue.