Qualys incident

US Platform 1: Delay in Data Processing (IM-12916)

Minor Ongoing View vendor source →

Qualys is currently experiencing a minor incident affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 12, 2026, 03:35 PM UTC
Resolved
Ongoing
Duration
● 5h 29m
Detected by Pingoru
Oct 12, 2026, 03:35 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Security Configuration Assessment (SCA)Vulnerability Management (VM)Unified Dashboard (UD)

Update timeline

  1. investigating Oct 12, 2026, 03:35 PM UTC

    Qualys Cloud Platform Operations is investigating an issue causing a delay in Cloud Agent data processing. Users will notice that data will take longer than expected to become visible in the Vulnerability Management, Cloud Agent, CSAM, Policy Audit, Security Configuration Assessment and Unified Dashboard modules Further updates will be shared as they become available. The ticket reference for this activity is IM-12916.