Pylon incident

Delays in outbound email delivery

Resolved after 4 hours 34 minutes, affecting Integrations (Email), on June 4, 2026.

monitoring Jun 04, 2026, 11:39 PM UTC

We're investigating delays in outbound email delivery from Pylon related to degraded performance at a third-party email delivery provider that Pylon relies on for sending. Email is still being accepted and queued - outbound messages may be delayed until the provider recovers. No email is being lost. We're monitoring the provider's status closely. The upstream provider is actively working on a resolution. Email continues to be queued and will be delivered once their service is restored. We'll post another update as delivery returns to normal. https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays

Started
Jun 04, 2026, 11:39 PM UTC
Resolved
Jun 05, 2026, 04:14 AM UTC
Duration
4h 34m
Detected by Pingoru
Jun 04, 2026, 11:39 PM UTC

Affected components

Integrations (Email)

Update timeline

  1. monitoring Jun 04, 2026, 11:39 PM UTC

    We're investigating delays in outbound email delivery from Pylon related to degraded performance at a third-party email delivery provider that Pylon relies on for sending. Email is still being accepted and queued - outbound messages may be delayed until the provider recovers. No email is being lost. We're monitoring the provider's status closely. The upstream provider is actively working on a resolution. Email continues to be queued and will be delivered once their service is restored. We'll post another update as delivery returns to normal. https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays

  2. resolved Jun 05, 2026, 04:14 AM UTC

    The issue has been resolved and all systems are operational.

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