Procore Outage History

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Procore had 30 outages in the last 2 years totaling 331h 20m of downtime — averaging 1.2 incidents per month.

There were 30 Procore outages since August 21, 2025 totaling 331h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.procore.com

Minor June 22, 2026

Intermittent Application Latency and Errors

Detected by Pingoru
Jun 22, 2026, 02:00 PM UTC
Resolved
Jun 23, 2026, 12:39 AM UTC
Duration
10h 38m
Affected: Web Interface
Timeline · 4 updates
  1. investigating Jun 22, 2026, 02:00 PM UTC

    Our engineering team is investigating an issue causing some users to intermittently errors 5XX errors or long load times across the platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. identified Jun 22, 2026, 02:18 PM UTC

    Our engineering team has identified the cause for some users to experience intermittent errors and long load times when navigating the Procore platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  3. monitoring Jun 22, 2026, 02:46 PM UTC

    Our engineering team is actively monitoring an issue with a third-party cloud service provider that is resulting in intermittent errors for a portion of customers accessing and navigating the Procore platform. While we are tracking signs of stabilization, performance may remain intermittent as the provider works toward a resolution. If you encounter an error page or slow loading times, please refresh your browser or retry your action. Additional updates will be provided as new information becomes available.

  4. resolved Jun 23, 2026, 12:39 AM UTC

    During the incident, a subset of users experienced intermittent error pages and loading disruptions when attempting to access or navigate the platform. These performance fluctuations stemmed from an issue with a third-party cloud service provider. Our engineering team has verified that all network error signals have completely subsided, normal functionality has been fully restored, and this incident has been resolved.

Read the full incident report →

Major May 11, 2026

Workflows - Service Disruption

Detected by Pingoru
May 11, 2026, 09:51 PM UTC
Resolved
May 12, 2026, 01:14 AM UTC
Duration
3h 23m
Affected: Workflows
Timeline · 5 updates
  1. investigating May 11, 2026, 09:51 PM UTC

    Our engineering team is investigating issues with accessing and using the Workflows tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. investigating May 11, 2026, 10:39 PM UTC

    Our engineering teams are continuing to investigate intermittent errors affecting the Workflows tool and workflow functionality across the platform. An additional update will be posted as soon as new information becomes available.

  3. identified May 11, 2026, 11:19 PM UTC

    Our engineering team has identified the cause of elevated errors affecting the Workflows tool and workflow functionality across the platform. We are actively working to remediate as quickly as possible. Additional updates will be provided as new information becomes available.

  4. monitoring May 12, 2026, 12:23 AM UTC

    Our engineering team has implemented a solution to remediate intermittent errors affecting the Workflows tool and workflow functionality across the platform. We are monitoring the situation to ensure a complete resolution.

  5. resolved May 12, 2026, 01:14 AM UTC

    During the incident, users may have experienced issues with the functionality of Workflows across the platform. Our engineering team has restored normal functionality, this incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Issue accessing Procore application

Detected by Pingoru
Apr 28, 2026, 01:50 AM UTC
Resolved
Apr 28, 2026, 02:10 AM UTC
Duration
20m
Affected: Login
Timeline · 3 updates
  1. investigating Apr 28, 2026, 01:50 AM UTC

    Our engineering team is investigating an issue where some customers might be encountering an issue accessing Procore application via SSO. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. monitoring Apr 28, 2026, 02:09 AM UTC

    A fix has been implemented to mitigate the issues accessing Procore via SSO. We are monitoring to confirm a full resolution.

  3. resolved Apr 28, 2026, 02:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026

Resource Planning Application Unavailability

Detected by Pingoru
Apr 21, 2026, 01:38 PM UTC
Resolved
Apr 21, 2026, 03:32 PM UTC
Duration
1h 54m
Affected: Resource Planning Application
Timeline · 4 updates
  1. investigating Apr 21, 2026, 01:38 PM UTC

    Our engineering team is investigating an issue causing the Resource Planning application to be unavailable for some users. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. identified Apr 21, 2026, 02:01 PM UTC

    Our engineering team has identified the issue causing the Resource Planning application to be unavailable for a subset of users. We are working towards resolution and will share more information as it becomes available.

  3. monitoring Apr 21, 2026, 02:54 PM UTC

    A fix for the issue impacting a subset of users within the Resource Planning tool has been applied and the application is functioning as expected. We will continue to monitor to ensure full resolution with plans to resolve this incident fully within the next 30 minutes.

  4. resolved Apr 21, 2026, 03:32 PM UTC

    Our incident regarding Resource Planning has been closed and this incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Missing Translations

Detected by Pingoru
Mar 31, 2026, 08:39 PM UTC
Resolved
Mar 31, 2026, 10:15 PM UTC
Duration
1h 36m
Affected: Web Interface
Timeline · 3 updates
  1. identified Mar 31, 2026, 08:39 PM UTC

    Our engineering team is aware of missing translations in the Procore Web Application. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. monitoring Mar 31, 2026, 08:48 PM UTC

    Our engineering team has implemented a solution to remediate the missing translations issues seen in the Procore Web Application. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.

  3. resolved Mar 31, 2026, 10:15 PM UTC

    During the incident, users experienced missing translations on the Procore Web Application. Our engineering team has restored normal functionality, this incident has been resolved.

Read the full incident report →

Notice March 24, 2026

Regional Latency Issue

Detected by Pingoru
Mar 24, 2026, 04:27 PM UTC
Resolved
Mar 24, 2026, 05:21 PM UTC
Duration
54m
Timeline · 2 updates
  1. identified Mar 24, 2026, 04:27 PM UTC

    Some users may experience intermittent data delays in certain regions. Upload and download performance may be slower than normal while we work to resolve a vendor issue. We will share updates as more information becomes available.

  2. resolved Mar 24, 2026, 05:21 PM UTC

    This incident has been resolved, upload and download functionality is working as expected for all regions.

Read the full incident report →

Minor March 5, 2026

Intermittent Login Issues

Detected by Pingoru
Mar 05, 2026, 08:55 PM UTC
Resolved
Mar 05, 2026, 10:09 PM UTC
Duration
1h 14m
Affected: Login
Timeline · 3 updates
  1. investigating Mar 05, 2026, 08:55 PM UTC

    Engineers are currently investigating an intermittent issue with our Login services which may have inadvertantly logged out some users. Login functionality is working as expected, and any users who were logged out can log back in without issue. Additionally, a subset of users may be receiving 'Welcome' emails for historical companies. Teams are engaged and working to remediate the issue.

  2. monitoring Mar 05, 2026, 09:50 PM UTC

    Procore has identified an internal source responsible for a high volume of unexpected "Welcome" emails being sent to a subset of our users. While this caused a temporary spike in login traffic, we have verified the source and are monitoring the situation as system performance returns to normal levels.

  3. resolved Mar 05, 2026, 10:09 PM UTC

    Our engineering team has remediated the issue responsible for a high volume of unexpected "Welcome" emails being sent to a subset of our users. This incident has been resolved.

Read the full incident report →

Major February 27, 2026

Account Creation Unavailable

Detected by Pingoru
Feb 27, 2026, 12:13 AM UTC
Resolved
Feb 27, 2026, 02:02 AM UTC
Duration
1h 48m
Affected: Account Onboarding
Timeline · 4 updates
  1. investigating Feb 27, 2026, 12:13 AM UTC

    Our engineering team is investigating an issue with new account creation. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. identified Feb 27, 2026, 01:03 AM UTC

    Our engineering team has identified the cause of issues with account creation, and are actively working towards resolution. Additional updates will be provided as new information becomes available.

  3. monitoring Feb 27, 2026, 01:50 AM UTC

    Our engineering team has implemented a solution and account creation is available. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.

  4. resolved Feb 27, 2026, 02:02 AM UTC

    Our engineering team has restored normal functionality, this incident has been resolved.

Read the full incident report →

Major February 20, 2026

Procore Application Degradtion

Detected by Pingoru
Feb 20, 2026, 10:49 PM UTC
Resolved
Feb 20, 2026, 11:51 PM UTC
Duration
1h 2m
Affected: Web Interface
Timeline · 4 updates
  1. investigating Feb 20, 2026, 10:49 PM UTC

    Our engineering team is investigating an issue causing some users to be unable to access the Procore Application. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. identified Feb 20, 2026, 11:02 PM UTC

    Our engineering team has identified the cause for some users being unable to access the Procore platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  3. monitoring Feb 20, 2026, 11:21 PM UTC

    Our engineering team has implemented a solution to remediate the service disruption with the Procore platform. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.

  4. resolved Feb 20, 2026, 11:51 PM UTC

    During the incident, users may have experienced issue accessing the Procore application. Our engineering team has restored normal functionality, this incident has been resolved.

Read the full incident report →

Minor February 19, 2026

360 Reporting Intermittently Unavailable

Detected by Pingoru
Feb 19, 2026, 01:35 AM UTC
Resolved
Feb 19, 2026, 02:02 AM UTC
Duration
26m
Affected: 360 Reporting
Timeline · 3 updates
  1. identified Feb 19, 2026, 01:35 AM UTC

    Engineers are aware of an issue impacting some users in our 360 Reporting tool. Users may be experiencing intermittent issues generating reporting at this time. We are working to restore normal functionality and will update as new information becomes available.

  2. monitoring Feb 19, 2026, 01:46 AM UTC

    Engineers have identified and resolved the issue impacting a subset of users for our 360 Reporting tool. Report functionality is working as expected. We will continue to monitor the incident to ensure complete resolution.

  3. resolved Feb 19, 2026, 02:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 18, 2026

Intermittent ERP Integration Errors

Detected by Pingoru
Feb 18, 2026, 03:38 PM UTC
Resolved
Feb 18, 2026, 05:38 PM UTC
Duration
2h
Affected: AcumaticaSage 100 ContractorSage 300Sage IntacctYardi
Timeline · 4 updates
  1. investigating Feb 18, 2026, 03:38 PM UTC

    We are currently investigating an issue affecting the ERP Integrations tool where some users may experience intermittent errors. Additionally, Job and Company data may not correctly display within the "Ready to Import" and "Archived" tabs. This issue appears to impact multiple accounting connectors. Our engineering team is actively working to identify the cause and restore full visibility.

  2. investigating Feb 18, 2026, 04:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 18, 2026, 04:26 PM UTC

    Service has been restored to the ERP Integrations tool. The "failed to stage records" error has cleared, and Job and Company data is once again displaying correctly in the "Ready to Import" and "Archived" tabs. We are monitoring all systems closely to ensure continued stability.

  4. resolved Feb 18, 2026, 05:38 PM UTC

    The issue affecting data visibility in the ERP Integrations tool has been fully resolved. Users should no longer experience errors when staging records, and Job/Company data is displaying correctly across all integrated connectors. We have implemented measures to ensure continued stability, and all systems are functioning as intended.

Read the full incident report →

Minor February 13, 2026

Monthly Sandbox | Application Degradation

Detected by Pingoru
Feb 13, 2026, 12:30 AM UTC
Resolved
Feb 13, 2026, 02:13 AM UTC
Duration
1h 43m
Affected: Monthly Sandbox
Timeline · 4 updates
  1. investigating Feb 13, 2026, 12:30 AM UTC

    Some users may be experiencing issues accessing the monthly sandbox. Procore engineers are investigating and working to restore access as quickly as possible.

  2. investigating Feb 13, 2026, 12:43 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 13, 2026, 01:27 AM UTC

    Our engineering team has identified the cause of access issue. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  4. resolved Feb 13, 2026, 02:13 AM UTC

    Normal functionality has been restored and users are now able to access the Monthly Sandbox without error. This incident is now resolved.

Read the full incident report →

Major February 11, 2026

Application Degradation | 5xx Errors

Detected by Pingoru
Feb 11, 2026, 10:46 PM UTC
Resolved
Feb 11, 2026, 11:20 PM UTC
Duration
34m
Affected: Web Interface
Timeline · 3 updates
  1. investigating Feb 11, 2026, 10:46 PM UTC

    Our engineering team is investigating an issue causing some users to experience errors when navigating the Procore application. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. monitoring Feb 11, 2026, 10:51 PM UTC

    Normal application functionality has been restored and Procore engineers are monitoring to ensure a full resolution.

  3. resolved Feb 11, 2026, 11:20 PM UTC

    Procore Engineers were able to fully restore normal functionality to the Procore application. This incident is resolved.

Read the full incident report →

Minor February 3, 2026

Multiple Tools Service Disruption

Detected by Pingoru
Feb 03, 2026, 06:58 PM UTC
Resolved
Feb 03, 2026, 09:44 PM UTC
Duration
2h 46m
Affected: BiddingDrawingsWorkflowsSubmittals
Timeline · 5 updates
  1. investigating Feb 03, 2026, 06:58 PM UTC

    We are currently investigating an issue that is causing the Submittals tool to be unavailable for some users. Our engineering team is working to identify the cause and restore full functionality as quickly as possible.

  2. investigating Feb 03, 2026, 07:15 PM UTC

    We are currently investigating reports of technical difficulties affecting several tools across the Procore platform, including Submittals and Bidding. Users may encounter 500 errors when attempting to load these tools or experience failures when requesting specific application assets. We will provide another update as soon as more information is available.

  3. investigating Feb 03, 2026, 07:44 PM UTC

    We are continuing to investigate reports of service unavailability affecting multiple tools, including Submittals, Bidding, Workflows, and Drawings. Users may experience "500 Internal Server Errors" or failures when attempting to load these specific components. We will provide another update as soon as more information is available.

  4. monitoring Feb 03, 2026, 08:05 PM UTC

    A fix has been implemented for all affected tools and we are currently monitoring to confirm a full resolution.

  5. resolved Feb 03, 2026, 09:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 2, 2026

Yardi ERP Integration Unavailable

Detected by Pingoru
Feb 02, 2026, 04:07 PM UTC
Resolved
Feb 02, 2026, 04:53 PM UTC
Duration
46m
Affected: Yardi
Timeline · 3 updates
  1. investigating Feb 02, 2026, 04:07 PM UTC

    Our engineering team is investigating Yardi ERP Integration issues. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. identified Feb 02, 2026, 04:24 PM UTC

    Our engineering team has identified the cause of service issues with the Yardi ERP Integration. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  3. resolved Feb 02, 2026, 04:53 PM UTC

    This incident has been resolved and all systems are functioning as intended.

Read the full incident report →

Major January 28, 2026

Issues Accessing Procore

Detected by Pingoru
Jan 28, 2026, 10:49 PM UTC
Resolved
Jan 29, 2026, 01:20 AM UTC
Duration
2h 30m
Affected: LoginWeb Interface
Timeline · 4 updates
  1. investigating Jan 28, 2026, 10:49 PM UTC

    Our engineering team is investigating issues accessing Procore for some users. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. investigating Jan 28, 2026, 11:15 PM UTC

    Our engineering teams are continuing to investigate the current issues accessing Procore. We thank you for your patience as we work on this with top priority. An additional update will be posted in 30 minutes or as soon as new information becomes available.

  3. monitoring Jan 28, 2026, 11:36 PM UTC

    Our engineering team has implemented a solution to remediate the issues accessing Procore. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.

  4. resolved Jan 29, 2026, 01:20 AM UTC

    During the incident, users were unable to login or navigate Procore. Our engineering team has restored normal functionality, this incident has been resolved.

Read the full incident report →

Critical December 15, 2025

Documents tool unreachable

Detected by Pingoru
Dec 15, 2025, 11:37 AM UTC
Resolved
Dec 15, 2025, 12:48 PM UTC
Duration
1h 11m
Affected: Documents
Timeline · 4 updates
  1. investigating Dec 15, 2025, 11:37 AM UTC

    Our engineering team is investigating users being unable to access the Documents tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. monitoring Dec 15, 2025, 12:03 PM UTC

    Our engineering team has implemented a solution to remediate the inability to access the Documents tool. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.

  3. monitoring Dec 15, 2025, 12:14 PM UTC

    The implemented solution has successfully restored service stability. Users should now be able to access the Documents tool. We will continue to monitor system performance closely to ensure full resolution.

  4. resolved Dec 15, 2025, 12:48 PM UTC

    During the incident, users were unable to access the Documents Tool. Our engineering team has restored normal functionality, this incident has been resolved.

Read the full incident report →

Minor December 11, 2025

Performance Degradation affecting Financials and Project Management Tools

Detected by Pingoru
Dec 11, 2025, 04:07 PM UTC
Resolved
Dec 16, 2025, 10:32 PM UTC
Duration
5d 6h
Affected: BudgetingCommitmentsPunch List
Timeline · 5 updates
  1. identified Dec 11, 2025, 04:07 PM UTC

    Some users may be experiencing intermittent performance issues and page unresponsiveness affecting several tools, including Budget, Commitments, and Punch List. We are working to implement a permanent solution. In the meantime, users experiencing these issues can attempt to improve performance by clearing their in-app notifications (accessible via the bell icon in the top navigation bar) or by refreshing their browser page. We will provide further updates as we proceed.

  2. identified Dec 12, 2025, 11:09 PM UTC

    Engineering has released updates to improve application performance and stability. The team is continuing to investigate reports of degradation to ensure full resolution. Workarounds If you continue to experience sluggishness or unresponsiveness, please: - Close unnecessary browser tabs to reduce resource load. - Refresh the page or open the tool in a new tab to temporarily reset resource usage. - Deactivate "Kickoff" through Procore Explore if applicable. - Utilize Firefox as an alternative browser.

  3. identified Dec 16, 2025, 03:59 PM UTC

    Engineering has deployed additional optimizations to address the performance degradation and reduce resource usage. We are currently verifying these changes to ensure stability.

  4. monitoring Dec 16, 2025, 07:34 PM UTC

    A fix has been implemented restoring normal functionality. We are monitoring to ensure full resolution. If you are currently experiencing issues, please refresh your browser to ensure you have the latest updates.

  5. resolved Dec 16, 2025, 10:32 PM UTC

    This incident has been resolved. A fix has been deployed to address the underlying issue regarding performance, and application stability has been restored.

Read the full incident report →

Critical December 5, 2025

Procore Application Degradation

Detected by Pingoru
Dec 05, 2025, 09:06 AM UTC
Resolved
Dec 05, 2025, 09:40 AM UTC
Duration
33m
Affected: Web Interface
Timeline · 4 updates
  1. investigating Dec 05, 2025, 09:06 AM UTC

    Our engineering teams are investigating an issue causing some users to experience errors when navigating the system. We are working to resolve functionality as soon as possible.

  2. identified Dec 05, 2025, 09:14 AM UTC

    Our engineering team has identified the cause of the issues impacting the Procore platform. We are awaiting resolution from the public cloud service provider at this time.

  3. monitoring Dec 05, 2025, 09:26 AM UTC

    Our engineering team is monitoring the recovery of the Procore Platform following a fix implemented by our third-party cloud provider. We will continue to closely observe system performance to verify a complete resolution.

  4. resolved Dec 05, 2025, 09:40 AM UTC

    We have confirmed that the fix implemented by our third-party cloud service provider has successfully restored full functionality to the Procore Platform. This incident is now resolved.

Read the full incident report →

Major December 2, 2025

Intermittent Errors During Login

Detected by Pingoru
Dec 02, 2025, 05:26 PM UTC
Resolved
Dec 02, 2025, 08:24 PM UTC
Duration
2h 58m
Affected: LoginWeb Interface
Timeline · 6 updates
  1. investigating Dec 02, 2025, 05:26 PM UTC

    Some users may be experiencing intermittent errors when accessing Procore. Procore engineers are investigating and are working to restore normal functionality as soon as possible.

  2. investigating Dec 02, 2025, 05:51 PM UTC

    We are continuing to investigate a service interruption to the Procore platform. This may result in errors during login as well as intermittent error messages for users active in the platform.

  3. identified Dec 02, 2025, 06:04 PM UTC

    Engineers are currently implementing a solution to mitigate the errors users are seeing during login and while navigating the platform.

  4. identified Dec 02, 2025, 06:59 PM UTC

    We have implemented a solution and are observing improvements in system stability. Users should experience a reduction in errors while logging in and navigating the platform while we continue working to resolve the incident.

  5. monitoring Dec 02, 2025, 07:53 PM UTC

    The implemented solution has successfully restored service stability. Users should now be able to log in and navigate the platform without errors. We will continue to monitor system performance closely to ensure full resolution.

  6. resolved Dec 02, 2025, 08:24 PM UTC

    During the incident, users may have experienced errors when logging in to the web and mobile applications, as well as intermittent errors while using tools across the platform. We have resolved the issue and restored normal functionality to the systems.

Read the full incident report →

Minor November 26, 2025

Intermittent Errors in PDF Services

Detected by Pingoru
Nov 26, 2025, 03:29 AM UTC
Resolved
Dec 02, 2025, 03:34 PM UTC
Duration
6d 12h
Affected: PDF Generation
Timeline · 4 updates
  1. identified Nov 26, 2025, 03:29 AM UTC

    Our engineering team has identified an issue in PDF services. This may be intermittently impacting multi-item exports, Budgets and PDF photo exports. Single item exports are not impacted at this time. We are currently working on a fix and understand this is impactful for our users. We appreciate your patience as we remediate the issue. Updates will be provided as new information becomes available.

  2. monitoring Nov 26, 2025, 05:19 AM UTC

    Our engineering team has implemented a solution to remediate issues customers may have experienced with Multi-item exports, Budgets and PDF photo exports. Teams will continue to monitor overnight to ensure a complete resolution. Some Beta customers may still experience issues in Web Extracts during this period.

  3. monitoring Nov 26, 2025, 06:46 PM UTC

    Overnight monitoring was successful and we have not seen issues with any PDF services since our initial fix was implemented yesterday. Teams will continue to monitor this through the week.

  4. resolved Dec 02, 2025, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025

Intermittent Issues in PDF

Detected by Pingoru
Nov 25, 2025, 01:09 PM UTC
Resolved
Nov 25, 2025, 02:34 PM UTC
Duration
1h 24m
Affected: PDF Generation
Timeline · 3 updates
  1. investigating Nov 25, 2025, 01:09 PM UTC

    Our engineering team is investigating an issue causing some users to experience issues when exporting items to PDF. We are working to restore functionality as soon as possible.

  2. monitoring Nov 25, 2025, 01:24 PM UTC

    Engineering teams have identified the cause of the PDF generation issues and have restored functionality. We are monitoring for 30 minutes to ensure full resolution.

  3. resolved Nov 25, 2025, 02:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 25, 2025

PDF Generation Degradation

Detected by Pingoru
Nov 25, 2025, 09:17 AM UTC
Resolved
Nov 25, 2025, 10:34 AM UTC
Duration
1h 17m
Affected: PDF Generation
Timeline · 3 updates
  1. investigating Nov 25, 2025, 09:17 AM UTC

    Our engineering team is investigating an issue causing some users to experience issues when exporting items to PDF. We are working to restore functionality as soon as possible.

  2. monitoring Nov 25, 2025, 09:53 AM UTC

    Our engineering team implemented a fix for the issue causing some users to experience errors when exporting items to PDF. We are monitoring to ensure full resolution.

  3. resolved Nov 25, 2025, 10:34 AM UTC

    During the incident some users may have experienced issues exporting items to PDF. Our engineering team has restored normal functionality and this incident is resolved.

Read the full incident report →

Major November 19, 2025

Intermittent PDF Export Errors

Detected by Pingoru
Nov 19, 2025, 02:13 PM UTC
Resolved
Nov 19, 2025, 06:17 PM UTC
Duration
4h 4m
Affected: PDF Generation
Timeline · 3 updates
  1. identified Nov 19, 2025, 02:13 PM UTC

    Some users may be experiencing intermittent errors when exporting items to PDF across the Procore Platform. We are working to restore normal functionality as quickly as possible.

  2. monitoring Nov 19, 2025, 04:54 PM UTC

    A fix has been implemented restoring normal functionality to the PDFs service. We are monitoring to ensure full resolution.

  3. resolved Nov 19, 2025, 06:17 PM UTC

    Normal functionality has been restored to the PDF service. This incident is resolved.

Read the full incident report →