Procore experienced a major incident on November 25, 2025 affecting PDF Generation, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
PDF Generation
Update timeline
- investigating Nov 25, 2025, 09:17 AM UTC
Our engineering team is investigating an issue causing some users to experience issues when exporting items to PDF. We are working to restore functionality as soon as possible.
- monitoring Nov 25, 2025, 09:53 AM UTC
Our engineering team implemented a fix for the issue causing some users to experience errors when exporting items to PDF. We are monitoring to ensure full resolution.
- resolved Nov 25, 2025, 10:34 AM UTC
During the incident some users may have experienced issues exporting items to PDF. Our engineering team has restored normal functionality and this incident is resolved.