Procore experienced a major incident on November 19, 2025 affecting PDF Generation, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
PDF Generation
Update timeline
- identified Nov 19, 2025, 02:13 PM UTC
Some users may be experiencing intermittent errors when exporting items to PDF across the Procore Platform. We are working to restore normal functionality as quickly as possible.
- monitoring Nov 19, 2025, 04:54 PM UTC
A fix has been implemented restoring normal functionality to the PDFs service. We are monitoring to ensure full resolution.
- resolved Nov 19, 2025, 06:17 PM UTC
Normal functionality has been restored to the PDF service. This incident is resolved.