Resolved after 1 hour 24 minutes, on November 6, 2026.
Alma has confirmed that payment traffic has fully recovered. All services are within normal levels.
Update timeline
- investigating Nov 06, 2026, 03:27 PM UTC
Alma is currently experiencing an outage, which started at around 14:37 UTC. Alma payments processed through Primer may fail or time out. No other payment methods or processors are affected. Payment processing and settlement services are not impacted. We are monitoring the situation closely and will provide further updates as soon as more information becomes available.
- monitoring Nov 06, 2026, 03:32 PM UTC
Alma is currently experiencing a global outage, which started at around 14:37 UTC. Alma payments processed through Primer may fail or time out during this period. No other payment methods or processors are affected. Payment processing and settlement services are not impacted. We are monitoring the situation closely and will provide further updates as soon as more information becomes available.
- resolved Nov 06, 2026, 04:52 PM UTC
Alma has confirmed that payment traffic has fully recovered. All services are within normal levels.
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