Ongoing since 07:16 PM UTC.
We are continuing to monitor the situation affecting the Reconciliation Dashboard and Reconciliation Reports. To date, the impact has been limited to Reconciliation data, which may not be up to date. Payment processing and all other Primer services continue to operate normally. We will share further updates as they become available.
Update timeline
- investigating Oct 21, 2026, 07:16 PM UTC
We are experiencing issues with the Reconciliation Dashboard and Reconciliation Reports, where data may not be up to date. We will provide further details as it becomes available.
- monitoring Oct 21, 2026, 08:47 PM UTC
We are continuing to monitor the situation affecting the Reconciliation Dashboard and Reconciliation Reports. To date, the impact has been limited to Reconciliation data, which may not be up to date. Payment processing and all other Primer services continue to operate normally. We will share further updates as they become available.
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