Resolved after 20 minutes, affecting Third-Party partners and providers, on October 29, 2026.
Worldpay has resolved the issue, and we now see captured payments moving to their expected status. We continue to monitor it and will provide another update shortly.
Affected components
Third-Party partners and providers
Update timeline
- identified Oct 29, 2026, 10:17 PM UTC
We have identified an issue with Worldpay where some captured payments may not be updating to their expected status. We are working with Worldpay to have it resolved.
- monitoring Oct 29, 2026, 10:30 PM UTC
Worldpay has resolved the issue, and we now see captured payments moving to their expected status. We continue to monitor it and will provide another update shortly.
- resolved Oct 29, 2026, 10:37 PM UTC
All services are within normal levels.
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