PPRO Outage History
PPRO partial outage · 2 active incidents View live status →Pingoru has recorded 554 incidents for PPRO: 554 in the last 12 months and 220 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 95 | 101 of 720 (14%) |
| May 2026 | 86 | 135 of 744 (18%) |
| June 2026 | 72 | 126 of 720 (18%) |
| July 2026 | 82 | 83 of 744 (11%) |
| August 2026 | 55 | 104 of 744 (14%) |
| September 2026 | 74 | 91 of 720 (13%) |
| October 2026 | 85 | 274 of 590 (46%) |
Incidents, newest first
Major May 30, 2026 [External] iDeal | ABN Amro Bank | Resolved Partial Service Degradation 1h 58m
Started May 30, 2026, 05:56 AM UTC· resolved May 30, 2026, 07:55 AM UTC
- investigating May 30, 2026, 05:56 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting iDeal. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 30, 2026, 07:54 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 30, 2026, 07:55 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 29, 2026 [External] eps | Raiffeisen, HYPO Oberösterreich, Volkskreditbank AG, Posojilnica Bank eGen | Resolved Partial Service Degradation 53m eps
Started May 29, 2026, 11:56 AM UTC· resolved May 29, 2026, 12:50 PM UTC
- identified May 29, 2026, 11:56 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring May 29, 2026, 12:45 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 29, 2026, 12:50 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Critical May 27, 2026 Card Processor | | Resolved Severe Service Degradation 21m
Started May 27, 2026, 10:24 AM UTC· resolved May 27, 2026, 10:45 AM UTC
- investigating May 27, 2026, 10:24 AM UTC
The PPRO monitoring system has identified a Severe Service Degradation affecting Card Processor. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 27, 2026, 10:32 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..
- monitoring May 27, 2026, 10:35 AM UTC
The service degradation affecting Card Processor has reportedly been resolved. We are currently monitoring the recovery of Card Processor extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 27, 2026, 10:45 AM UTC
The service degradation affecting Card Processor has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 24, 2026 [External] LATAM Processing Engine | | Resolved Partial Service Degradation 1h 19m LATAM Processing Engine
Started May 24, 2026, 08:48 PM UTC· resolved May 24, 2026, 10:07 PM UTC
- identified May 24, 2026, 08:48 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 24, 2026, 10:07 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 24, 2026 [External] Wero | | Resolved Partial Service Degradation 5h 46m Wero
Started May 24, 2026, 07:22 PM UTC· resolved May 25, 2026, 01:08 AM UTC
- investigating May 24, 2026, 07:22 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Wero. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 24, 2026, 08:25 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- identified May 24, 2026, 08:27 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring May 25, 2026, 12:51 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Wero extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 25, 2026, 01:08 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 24, 2026 [External] Bancontact | KBC Bank NV | Resolved Partial Service Degradation 1h 51m Bancontact
Started May 24, 2026, 12:09 AM UTC· resolved May 24, 2026, 02:00 AM UTC
- identified May 24, 2026, 12:09 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring May 24, 2026, 01:58 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 24, 2026, 02:00 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 22, 2026 Bancontact | 3DS | Resolved Partial Service Degradation 2h 10m Bancontact
Started May 22, 2026, 08:08 PM UTC· resolved May 22, 2026, 10:18 PM UTC
- investigating May 22, 2026, 08:08 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 22, 2026, 09:03 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring May 22, 2026, 09:41 PM UTC
The service degradation affecting Bancontact has reportedly been resolved. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 22, 2026, 10:18 PM UTC
The service degradation affecting Bancontact has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 19, 2026 [External] MyBank | | Resolved Partial Service Degradation 17h 18m MyBank
Started May 19, 2026, 02:17 PM UTC· resolved May 20, 2026, 07:35 AM UTC
- investigating May 19, 2026, 02:17 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting MyBank. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 19, 2026, 02:27 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 20, 2026, 07:35 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 18, 2026 [External] eps | Raiffeisen Bankengruppe Österreich, HYPO Oberösterreich,Volkskreditbank AG,Posojilnica Bank eGen | Resolved Partial Service Degradation 1h 4m eps
Started May 18, 2026, 01:37 PM UTC· resolved May 18, 2026, 02:41 PM UTC
- identified May 18, 2026, 01:37 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring May 18, 2026, 02:31 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 18, 2026, 02:41 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 18, 2026 Transaction Processing Platform | Blik, BlikOneClick, Bancontact, Ideal, Twint | Resolved Partial Service Degradation 1h 12m Transaction Processing Platform
Started May 18, 2026, 01:20 PM UTC· resolved May 18, 2026, 02:33 PM UTC
- identified May 18, 2026, 01:20 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved May 18, 2026, 02:33 PM UTC
The service degradation affecting Transaction Processing Platform has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 18, 2026 Transaction Processing Platform | Blik, BlikOneClick | Resolved Partial Service Degradation 41m Transaction Processing Platform
Started May 18, 2026, 09:59 AM UTC· resolved May 18, 2026, 10:41 AM UTC
- investigating May 18, 2026, 09:59 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 18, 2026, 10:08 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring May 18, 2026, 10:23 AM UTC
The service degradation affecting Transaction Processing Platform has reportedly been resolved. We are currently monitoring the recovery of Transaction Processing Platform extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 18, 2026, 10:41 AM UTC
The service degradation affecting Transaction Processing Platform has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 15, 2026 [External] iDeal | SNS, ASN and RegioBank | Resolved Partial Service Degradation 1h 9m
Started May 15, 2026, 08:38 AM UTC· resolved May 15, 2026, 09:47 AM UTC
- identified May 15, 2026, 08:38 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 15, 2026, 09:47 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 15, 2026 [External] Bancontact | BELFIUS BANK SA/NV | Resolved Partial Service Degradation 2m Bancontact
Started May 15, 2026, 12:57 AM UTC· resolved May 15, 2026, 12:59 AM UTC
- identified May 15, 2026, 12:57 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 15, 2026, 12:59 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 14, 2026 [External] Afterpay | | Resolved Partial Service Degradation 37m Afterpay
Started May 14, 2026, 10:50 PM UTC· resolved May 14, 2026, 11:28 PM UTC
- investigating May 14, 2026, 10:50 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Afterpay. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 14, 2026, 10:51 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 14, 2026, 11:28 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 14, 2026 [External] Bancontact | BELFIUS BANK | Resolved Partial Service Degradation 54m Bancontact
Started May 14, 2026, 02:22 AM UTC· resolved May 14, 2026, 03:16 AM UTC
- identified May 14, 2026, 02:22 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 14, 2026, 03:16 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 12, 2026 [External] iDeal | ING Bank N.V. | Resolved Partial Service Degradation 7m
Started May 12, 2026, 11:21 PM UTC· resolved May 12, 2026, 11:29 PM UTC
- identified May 12, 2026, 11:21 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring May 12, 2026, 11:23 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 12, 2026, 11:29 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Critical May 11, 2026 [External] Przelewy24 | | Resolved Severe Service Degradation – Przelewy24
Started May 11, 2026, 08:12 AM UTC· resolved May 11, 2026, 08:12 AM UTC
- identified May 11, 2026, 07:40 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 11, 2026, 08:13 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
- resolved May 11, 2026, 08:13 AM UTC
The service degradation affecting Przelewy24 has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 9, 2026 [External] Trustly | Nordea, Swedbank, Deutsche Banking Group | Resolved Partial Service Degradation 2h 18m Trustly
Started May 09, 2026, 07:02 AM UTC· resolved May 09, 2026, 09:21 AM UTC
- identified May 09, 2026, 07:02 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 09, 2026, 09:21 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Critical May 7, 2026 eps | | Resolved Severe Service Degradation 38m eps
Started May 07, 2026, 10:02 AM UTC· resolved May 07, 2026, 10:40 AM UTC
- investigating May 07, 2026, 10:02 AM UTC
The PPRO monitoring system has identified a Severe Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 07, 2026, 10:28 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring May 07, 2026, 10:34 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 07, 2026, 10:40 AM UTC
The service degradation affecting eps has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 7, 2026 Test ITSM | This Is Only a Test | Partial Service Degradation 10m
Started May 07, 2026, 03:34 AM UTC· resolved May 07, 2026, 03:45 AM UTC
- investigating May 07, 2026, 03:34 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 07, 2026, 03:35 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring May 07, 2026, 03:36 AM UTC
The service degradation affecting Test ITSM has reportedly been resolved. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
Major May 6, 2026 [External] Bancontact | ING BELGIUM | Resolved Partial Service Degradation 1h 51m Bancontact
Started May 06, 2026, 11:19 PM UTC· resolved May 07, 2026, 01:10 AM UTC
- investigating May 06, 2026, 11:19 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 06, 2026, 11:29 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 07, 2026, 01:10 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 6, 2026 Credit Card - Mexico | | Resolved Partial Service Degradation 46m Credit Card - Mexico
Started May 06, 2026, 06:02 PM UTC· resolved May 06, 2026, 06:48 PM UTC
- investigating May 06, 2026, 06:02 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Mexico. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 06, 2026, 06:22 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring May 06, 2026, 06:30 PM UTC
The service degradation affecting Credit Card - Mexico has reportedly been resolved. We are currently monitoring the recovery of Credit Card - Mexico extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved May 06, 2026, 06:48 PM UTC
The service degradation affecting Credit Card - Mexico has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 6, 2026 [External] iDeal | ASN Bank, SNS Bank, RegioBank | Resolved Partial Service Degradation 4m
Started May 06, 2026, 09:01 AM UTC· resolved May 06, 2026, 09:05 AM UTC
- identified May 06, 2026, 09:01 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 06, 2026, 09:05 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 5, 2026 [External] Swish | Danske Bank | Resolved Partial Service Degradation 14m Swish
Started May 05, 2026, 08:34 PM UTC· resolved May 05, 2026, 08:49 PM UTC
- investigating May 05, 2026, 08:34 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Swish. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 05, 2026, 08:48 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved May 05, 2026, 08:49 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major May 5, 2026 Swish | | Partial Service Degradation 20m Swish
Started May 05, 2026, 08:33 PM UTC· resolved May 05, 2026, 08:53 PM UTC
- investigating May 05, 2026, 08:33 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Swish. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.