PPRO is currently experiencing a major incident affecting Wero, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2026, 07:22 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Wero. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 24, 2026, 08:25 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- identified May 24, 2026, 08:27 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.