PPRO incident

Przelewy24 | | Resolved Severe Service Degradation

Critical Resolved View vendor source →

PPRO experienced a critical incident on May 11, 2026 affecting Przelewy24, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 07:40 AM UTC
Resolved
May 11, 2026, 08:13 AM UTC
Duration
33m
Detected by Pingoru
May 11, 2026, 07:40 AM UTC

Affected components

Przelewy24

Update timeline

  1. identified May 11, 2026, 07:40 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. resolved May 11, 2026, 08:13 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

  3. resolved May 11, 2026, 08:13 AM UTC

    The service degradation affecting Przelewy24 has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.