PPRO incident

Bancontact | 3DS | Partial Service Degradation

Major Ongoing View vendor source →

PPRO is currently experiencing a major incident affecting Bancontact, which began 2h ago. The vendor's full update timeline is below.

Started
May 22, 2026, 08:08 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
May 22, 2026, 08:08 PM UTC

Affected components

Bancontact

Update timeline

  1. investigating May 22, 2026, 08:08 PM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified May 22, 2026, 09:03 PM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

  3. monitoring May 22, 2026, 09:41 PM UTC

    The service degradation affecting Bancontact has reportedly been resolved. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.