PointClickCare incident

ISO-B Performance Degradation

Resolved after 5 minutes, affecting Senior Care EHR Application and User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-B), on October 27, 2026.

investigating Oct 27, 2026, 10:35 PM UTC

We recognized issue causing performance degradation to ISO-B as of 6:02 pm EST, further updates to follow

Started
Oct 27, 2026, 10:35 PM UTC
Resolved
Oct 27, 2026, 10:40 PM UTC
Duration
5m
Detected by Pingoru
Oct 27, 2026, 10:35 PM UTC

Affected components

Senior Care EHR ApplicationUser Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-B)

Update timeline

  1. investigating Oct 27, 2026, 10:35 PM UTC

    We recognized issue causing performance degradation to ISO-B as of 6:02 pm EST, further updates to follow

Your product runs on more than PointClickCare

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →