Resolved after 1 hour 4 minutes, affecting Senior Care EHR Application and User Account Provisioning (UAP) (User Account Provisioning (UAP) — Preview Environments), on October 22, 2026.
PointClickCare is currently addressing a recent industry-wide security advisory. As a proactive security measure, we have temporarily taken our PointClickCare website and all other public-facing sites offline until vendor updates are available and applied. Please be assured that our core EHR platform, clinical workflows, and patient data remain fully operational and secure, with no evidence of compromise to date. If you or your care teams typically access PointClickCare by visiting our main website, please log in directly using one of the following options: Direct login URL: Go directly to login.pointclickcare.com. Bookmarks: Use any saved browser bookmarks previously set for your login page.
Affected components
Update timeline
- monitoring Oct 22, 2026, 01:00 AM UTC
PointClickCare is currently addressing a recent industry-wide security advisory. As a proactive security measure, we have temporarily taken our PointClickCare website and all other public-facing sites offline until vendor updates are available and applied. Please be assured that our core EHR platform, clinical workflows, and patient data remain fully operational and secure, with no evidence of compromise to date. If you or your care teams typically access PointClickCare by visiting our main website, please log in directly using one of the following options: Direct login URL: Go directly to login.pointclickcare.com. Bookmarks: Use any saved browser bookmarks previously set for your login page.
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