Planning Center Outage History

There were 6 Planning Center outages since February 14, 2026 totaling 32h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.planningcenter.com

Minor April 15, 2026

Services Mobile crashes on launch for users running iOS 17 and below

Detected by Pingoru: Apr 15, 2026, 01:40 PM UTC
Resolved: Apr 16, 2026, 01:14 AM UTC
Duration: 11h 34m

Affected: Services

Timeline · 6 updates

identified Apr 15, 2026, 01:40 PM UTC

We've identified the cause of crashes affecting Services mobile app users on iOS 17 and below and are preparing a fix for App Store submission.
identified Apr 15, 2026, 03:09 PM UTC

Our team is actively working on a fix for this issue affecting Services mobile app users on iOS 17 and below, and hope to have a patch submitted to the App Store with an expedited review soon.
identified Apr 15, 2026, 04:23 PM UTC

We have a fix in place, and have submitted to the App Store for expedited review. Once approved, this will available in a new App version update, 6.8.2
identified Apr 15, 2026, 07:49 PM UTC

Update: Our fix is currently in App Store review with Apple. Once approved, this will available in a new App version update, 6.8.2
identified Apr 15, 2026, 10:52 PM UTC

We are continuing to monitor the status of the App Store review with Apple. Once approved, this will available in a new App version update, 6.8.2
resolved Apr 16, 2026, 01:14 AM UTC

The fix has been approved and shipped to the App Store in the form of a new version update, 6.8.2 This issuwchasxnow been resolved.

Read the full incident report →

Minor April 9, 2026

Chat Message Sending Error

Detected by Pingoru: Apr 09, 2026, 03:44 PM UTC
Resolved: Apr 09, 2026, 04:22 PM UTC
Duration: 38m

Affected: Chat

Timeline · 3 updates

investigating Apr 09, 2026, 03:44 PM UTC

Users may experience an error message when attempting to send chat messages in the Church Center app. Our team is currently investigating the issue to identify the cause and restore full functionality.
identified Apr 09, 2026, 04:10 PM UTC

The issue has been identified and a fix is being implemented.
resolved Apr 09, 2026, 04:22 PM UTC

Our team has completed a fix, and sending messages through Chat will no longer trigger an error.

Read the full incident report →

Notice March 18, 2026

Button Visibility Issue in Giving

Detected by Pingoru: Mar 18, 2026, 01:37 PM UTC
Resolved: Mar 18, 2026, 01:58 PM UTC
Duration: 20m

Affected: Giving

Timeline · 2 updates

investigating Mar 18, 2026, 01:37 PM UTC

Customers may experience issues with certain buttons not being visible unless hovered over, such as "New Batch" or "Enter Pledge." Our team is working to resolve the issue promptly.
resolved Mar 18, 2026, 01:58 PM UTC

This has been resolved. All buttons are visible again.

Read the full incident report →

Notice March 3, 2026

People is temporarily down

Detected by Pingoru: Mar 03, 2026, 03:18 PM UTC
Resolved: Mar 03, 2026, 03:56 PM UTC
Duration: 38m

Affected: People

Timeline · 3 updates

investigating Mar 03, 2026, 03:18 PM UTC

Customers may experience difficulties accessing the People product. Our team is currently investigating the cause of this disruption.
monitoring Mar 03, 2026, 03:28 PM UTC

People is back up and running. We’re currently evaluating whether any follow-up actions are needed.
resolved Mar 03, 2026, 03:56 PM UTC

This has been fully resolved.

Read the full incident report →

Major February 26, 2026

Calendar Kiosks Not Loading

Detected by Pingoru: Feb 26, 2026, 07:02 PM UTC
Resolved: Feb 26, 2026, 07:55 PM UTC
Duration: 53m

Affected: Calendar

Timeline · 3 updates

investigating Feb 26, 2026, 07:02 PM UTC

Users may experience issues with Calendar Kiosks not displaying events. Our team is currently investigating the cause of this disruption.
identified Feb 26, 2026, 07:13 PM UTC

The issue has been identified and a fix is being implemented.
resolved Feb 26, 2026, 07:55 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 14, 2026

Printing Issues on Services Mobile (iOS)

Detected by Pingoru: Feb 14, 2026, 10:08 PM UTC
Resolved: Feb 15, 2026, 04:34 PM UTC
Duration: 18h 26m

Affected: Services

Timeline · 6 updates

investigating Feb 14, 2026, 10:08 PM UTC

Users may experience difficulties printing from the Services mobile app as the AirPrint option is not showing the native print options as expected. We are currently investigating the issue.
identified Feb 14, 2026, 10:50 PM UTC

We have identified the issue and are working on a fix via a new app version update.
identified Feb 15, 2026, 02:51 AM UTC

Our team has implemented a fix for plan printing in the Services mobile app that is currently under App Store review. Once approved it’ll be available in the app store for download.
identified Feb 15, 2026, 05:12 AM UTC

Our team has submitted for an expedited review from the App Store for a fix that addresses an AirPrinting issue within Services mobile. Once approved a new Services mobile version (iOS) will release to the App Store immediately and be available for download.
identified Feb 15, 2026, 02:01 PM UTC

Our patch fix is still awaiting review from the App Store. Once the build has been approved by Apple, you will be able to download the new version (6.7.7) in the App Store with a fix for airprinting. In the meantime, if you are needing to print your order of service, you can print from the mobile browser or services web view. We'll keep you updated on the status.
resolved Feb 15, 2026, 04:34 PM UTC

This incident has been resolved. You can get the updated Services mobile iOS app version (6.7.7) in the App Store, which includes a fix for AirPrinting.

Read the full incident report →

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