Planning Center incident
Mulitracks outage currently affecting access to files and charts
Resolved after 1 hour 38 minutes, affecting Services, on September 9, 2026.
Multitracks has implemented a fix on their side and we're monitoring the fix.
Affected components
Update timeline
- investigating Sep 09, 2026, 01:01 PM UTC
Our team is aware of and looking into reports of errors when using the Multitracks integration (ex: linking users, accessing charts, listening to files). We're currently investigating the issue to restore full functionality.
- investigating Sep 09, 2026, 01:06 PM UTC
We are continuing to investigate this issue.
- identified Sep 09, 2026, 01:24 PM UTC
Multitracks API is currently returning 401 errors. Their team is looking into it and we will update this page as we hear more.
- monitoring Sep 09, 2026, 02:40 PM UTC
Multitracks has implemented a fix on their side and we're monitoring the fix.
- resolved Sep 09, 2026, 02:40 PM UTC
This incident has been resolved.
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