Resolved after 20 hours 22 minutes, affecting Chat, on October 12, 2026.
This incident has been resolved with the latest update to the Services and Church Center mobile apps.
Affected components
Update timeline
- investigating Oct 12, 2026, 02:53 PM UTC
Some iOS users may experience issues loading chat conversations. In some situations, tapping on the message input causes hidden messages to become visible. We are currently investigating the cause of this disruption.
- investigating Oct 12, 2026, 02:57 PM UTC
We are continuing to investigate this issue.
- identified Oct 12, 2026, 04:25 PM UTC
We were able to reduce the issue and believe it has to do with a device's "Reduce Transparency" setting. Working on a fix.
- monitoring Oct 12, 2026, 08:35 PM UTC
A fix has been identified and we're working towards getting it released.
- resolved Oct 13, 2026, 11:16 AM UTC
This incident has been resolved with the latest update to the Services and Church Center mobile apps.
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