Planning Center experienced a minor incident on January 17, 2026 affecting Services, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 17, 2026, 05:03 PM UTC
We are currently investigating issues with Music Stand sessions not syncing on iOS devices when using the Pusher connection path. - Multipeer connections remain unaffected.
- investigating Jan 17, 2026, 05:27 PM UTC
We are continuing to investigate this issue.
- identified Jan 17, 2026, 05:45 PM UTC
We’ve identified the cause of page turns not syncing for Music Stand Sessions joined via Pusher, and we’re working on a fix that will ship in an upcoming App Store update. If you’re currently in an active service on iOS, switch your Session connection to Multipeer to keep Sessions running without interruption.
- identified Jan 17, 2026, 07:12 PM UTC
Our team is actively working on getting a new iOS version build with a fix to address Music Stand sessions not syncing for specific connection types. If you’re currently in an active service on iOS and need sessions, switch your Session connection to Multipeer to keep Sessions running without interruption. We'll update the status every 30 minutes to keep you up-to-date.
- monitoring Jan 17, 2026, 07:49 PM UTC
A fix has been verified via our internal builds and an approved fix has been sent to the App Store for expedited review. Once the build has been approved by Apple, you will be able to download the new version (4.7.3) in the App Store with a fix for synced session connections. We'll keep you updated every 30 minutes on the status.
- monitoring Jan 17, 2026, 08:34 PM UTC
Our implemented fix is still awaiting App Store review before being made available in the App Store for download. We'll continue to update this status on the status of the Store review.
- monitoring Jan 17, 2026, 09:25 PM UTC
Our patch fix is still awaiting review from the App Store. Once the build has been approved by Apple, you will be able to download the new version (4.7.3) in the App Store with a fix for synced session connections. In the meantime, if you are needing to use sessions for a Saturday night service, switch your Session connection to Multipeer to keep Sessions running without interruption. We'll keep you updated on the status.
- monitoring Jan 17, 2026, 11:18 PM UTC
Our patch fix is still awaiting review from the App Store. In the meantime, if you are needing to use sessions for a Saturday night service, switch your Session connection to Multipeer to keep Sessions running without interruption. We'll continue updating the status page on the App Store review status.
- monitoring Jan 18, 2026, 12:45 AM UTC
Update: Our Music Stand connected sessions fix is still waiting App Store review with Apple. Once reviewed and approved we'll update this status page. If you are needing to use sessions for a Saturday night service, switch your Session connection to Multipeer to keep Sessions running without interruption.
- monitoring Jan 18, 2026, 02:26 AM UTC
Update: We’re awaiting App Store approval for a release that fixes Music Stand Sessions sync. We’ll keep this incident updated.
- monitoring Jan 18, 2026, 04:17 AM UTC
We’re still awaiting App Store approval for a release that addresses an issue with Music Stand Sessions sync using Pusher connection. In the meantime, you can use sessions with "multipeer" connection to utilize the feature without interruption.
- monitoring Jan 18, 2026, 07:17 AM UTC
Update; App Store approval is still pending review. We’ll continue to monitor the status of the review which addresses an issue with Music Stand sessions around syncing page turning. In the meantime, you can use sessions with "multipeer" connection to utilize the feature without interruption.
- monitoring Jan 18, 2026, 11:24 AM UTC
Our patch fix is still awaiting review from the App Store. Once the build has been approved by Apple, you will be able to download the new version (4.7.3) in the App Store with a fix for synced session connections. In the meantime, if you are needing to use sessions for service, switch your Session connection to Multipeer to keep Sessions running without interruption. We'll keep you updated on the status.
- resolved Jan 18, 2026, 05:17 PM UTC
This incident has been resolved and the App Store has approved our patch fix that addressed a bug with Music Stand sessions not correctly syncing page turns across devices. Update to our latest build in the App Store Music Stand(4.7.3) to receive the fix.