Planning Center incident
Services Mobile crashes on launch for users running iOS 17 and below
Affected components
Update timeline
- identified Apr 15, 2026, 01:40 PM UTC
We've identified the cause of crashes affecting Services mobile app users on iOS 17 and below and are preparing a fix for App Store submission.
- identified Apr 15, 2026, 03:09 PM UTC
Our team is actively working on a fix for this issue affecting Services mobile app users on iOS 17 and below, and hope to have a patch submitted to the App Store with an expedited review soon.
- identified Apr 15, 2026, 04:23 PM UTC
We have a fix in place, and have submitted to the App Store for expedited review. Once approved, this will available in a new App version update, 6.8.2
- identified Apr 15, 2026, 07:49 PM UTC
Update: Our fix is currently in App Store review with Apple. Once approved, this will available in a new App version update, 6.8.2
- identified Apr 15, 2026, 10:52 PM UTC
We are continuing to monitor the status of the App Store review with Apple. Once approved, this will available in a new App version update, 6.8.2
- resolved Apr 16, 2026, 01:14 AM UTC
The fix has been approved and shipped to the App Store in the form of a new version update, 6.8.2 This issuwchasxnow been resolved.
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