Planning Center incident
Services Mobile crashes on launch for users running iOS 17 and below
Resolved after 11 hours 34 minutes, affecting Services, on April 15, 2026.
The fix has been approved and shipped to the App Store in the form of a new version update, 6.8.2 This issuwchasxnow been resolved.
Affected components
Update timeline
- identified Apr 15, 2026, 01:40 PM UTC
We've identified the cause of crashes affecting Services mobile app users on iOS 17 and below and are preparing a fix for App Store submission.
- identified Apr 15, 2026, 03:09 PM UTC
Our team is actively working on a fix for this issue affecting Services mobile app users on iOS 17 and below, and hope to have a patch submitted to the App Store with an expedited review soon.
- identified Apr 15, 2026, 04:23 PM UTC
We have a fix in place, and have submitted to the App Store for expedited review. Once approved, this will available in a new App version update, 6.8.2
- identified Apr 15, 2026, 07:49 PM UTC
Update: Our fix is currently in App Store review with Apple. Once approved, this will available in a new App version update, 6.8.2
- identified Apr 15, 2026, 10:52 PM UTC
We are continuing to monitor the status of the App Store review with Apple. Once approved, this will available in a new App version update, 6.8.2
- resolved Apr 16, 2026, 01:14 AM UTC
The fix has been approved and shipped to the App Store in the form of a new version update, 6.8.2 This issuwchasxnow been resolved.
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