Planning Center incident

Mutitracks search Rehearsal Mix playback currently down

Notice Resolved View vendor source →

Planning Center experienced a notice incident on November 13, 2025 affecting Services, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 06:38 PM UTC
Resolved
Nov 13, 2025, 07:00 PM UTC
Duration
22m
Detected by Pingoru
Nov 13, 2025, 06:38 PM UTC

Affected components

Services

Update timeline

  1. investigating Nov 13, 2025, 06:38 PM UTC

    Our team is investigating users experiencing issues accessing Rehearsal Mix search features and files not playing correctly or display licensing errors.

  2. resolved Nov 13, 2025, 07:00 PM UTC

    The Multitracks Team has implemented a fix that fixed an issue with Multitracks searches being down as well as RehearsalMix files returning an error message. Things should be back to normal.