Planning Center incident

People and API delays

Minor Resolved View vendor source →

Planning Center experienced a minor incident on July 7, 2025 affecting API and People, lasting 23h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 05:19 PM UTC
Resolved
Jul 08, 2025, 04:28 PM UTC
Duration
23h 9m
Detected by Pingoru
Jul 07, 2025, 05:19 PM UTC

Affected components

APIPeople

Update timeline

  1. investigating Jul 07, 2025, 05:19 PM UTC

    We're seeing intermittent delays in People and API.

  2. investigating Jul 07, 2025, 05:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 07, 2025, 05:38 PM UTC

    Performance is back to normal. We've identified the cause and are working toward fixes to prevent this from happening again.

  4. resolved Jul 08, 2025, 04:28 PM UTC

    This incident has been resolved.