Phreesia incident

Dashboard Delays on Zone 2

Minor Resolved View vendor source →

Phreesia experienced a minor incident on August 29, 2025 affecting Phreesia Dashboard, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 05:38 PM UTC
Resolved
Aug 29, 2025, 07:15 PM UTC
Duration
1h 36m
Detected by Pingoru
Aug 29, 2025, 05:38 PM UTC

Affected components

Phreesia Dashboard

Update timeline

  1. investigating Aug 29, 2025, 05:38 PM UTC

    Our engineering team is currently investigating intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.

  2. monitoring Aug 29, 2025, 06:05 PM UTC

    Monitoring - We are no longer seeing delays with patient updates through the Phreesia Dashboard. We are continuing to monitor performance. Thank you and we apologize for the inconvenience,

  3. resolved Aug 29, 2025, 07:15 PM UTC

    We are no longer seeing delays with patient updates through the Phreesia Dashboard. We apologize for the inconvenience. Start time: 1:33 PM End Time: 1:58 PM