Phreesia experienced a minor incident on July 7, 2026 affecting Import Functions, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 01:14 PM UTC
We are currently investigating an issue affecting the Zone 5 Dashboard that is sporadically preventing appointments from being created as expected. While the issue is primarily limited to future-date appointments, we are continuing to assess the full scope of impact. Our Engineering team is working to restore normal functionality as quickly as possible. We will provide updates as more information becomes available.
- resolved Jul 07, 2026, 06:46 PM UTC
The issue affecting appointment creation in the Zone 5 Dashboard has been resolved. Shortly after the issue was identified earlier this morning, our Engineering team restored normal functionality. We also reprocessed all appointments that were not initially created to ensure accurate and up-to-date appointment lists in the Dashboard. We apologize for any inconvenience and appreciate your patience.