Phreesia incident

VoiceAI Calls Not Connecting

Notice Resolved View vendor source →

Phreesia experienced a notice incident on June 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 01:56 PM UTC
Resolved
Jun 17, 2026, 01:00 PM UTC
Duration
—
Detected by Pingoru
Jun 18, 2026, 01:56 PM UTC

Update timeline

  1. resolved Jun 18, 2026, 01:56 PM UTC

    We identified an issue where calls made using our VoiceAI product were sporadically not connecting. This may have impacted some VoiceAI call attempts during the affected window. The issue has been resolved, and VoiceAI calls are now connecting as expected. We apologize for any inconvenience this may have caused. Affected timeframe: 9:00 AM - 10:10 AM Eastern Time