Phreesia experienced a minor incident on November 18, 2025 affecting Phreesia Dashboard, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 04:27 PM UTC
We are currently investigating an issue affecting Logins and Dashboard performance for Zone 3. Our engineering team is actively working to identify the cause and restore access as quickly as possible. We will provide updates as more information becomes available.
- monitoring Nov 18, 2025, 04:39 PM UTC
Login and Dashboard performance for Zone 3 has recovered. Users should now be able to log in and access the platform as expected. If issues persist, please clear your browser cache and try again. We will continue to monitor the system to ensure stability. If you have any questions or concerns, please contact Phreesia Support at [email protected].
- resolved Nov 18, 2025, 09:23 PM UTC
System performance has remained stable. The Zone 3 Dashboard continues to be fully operational. Thank you for your patience while this issue was resolved.