Phreesia experienced a minor incident on October 14, 2026 affecting Self-Scheduling and Self-Scheduling, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Self-SchedulingSelf-Scheduling
Update timeline
- investigating Oct 14, 2026, 01:47 PM UTC
We are currently investigating an issue affecting Self-Scheduling in Zone 1 and Zone 2. Patients may encounter verification errors when attempting to schedule appointments. Engineering is actively investigating.
- resolved Oct 14, 2026, 02:14 PM UTC
The issue causing verification errors in Self-Scheduling for Zone 1 and Zone 2 has been resolved. Self-Scheduling is now functioning as expected.