Phreesia incident

2FA User Login Delays

Minor Resolved View vendor source →

Phreesia experienced a minor incident on September 28, 2026 affecting Phreesia Dashboard and Phreesia Dashboard and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 03:08 PM UTC
Resolved
Sep 28, 2026, 05:00 PM UTC
Duration
1h 51m
Detected by Pingoru
Sep 28, 2026, 03:08 PM UTC

Affected components

Phreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia Dashboard

Update timeline

  1. investigating Sep 28, 2026, 03:08 PM UTC

    We are currently investigating an issue that may be causing delays in the delivery of two-factor authentication (2FA) codes when users attempt to log in. This issue is limited to the user login process. Engineering is actively investigating. We will provide updates as more information becomes available.

  2. resolved Sep 28, 2026, 05:00 PM UTC

    The issue causing delays in the delivery of two-factor authentication (2FA) codes during user login has been resolved. Users should now receive 2FA codes as expected.