Phreesia incident

2FA User Login Delays

Resolved after 41 minutes, affecting Phreesia Dashboard and Phreesia Dashboard and 1 more, on October 22, 2026.

resolved Oct 22, 2026, 02:05 PM UTC

The issue causing delays in the delivery of two-factor authentication (2FA) codes during user login has been resolved. Users should now receive 2FA codes as expected.

Started
Oct 22, 2026, 01:23 PM UTC
Resolved
Oct 22, 2026, 02:05 PM UTC
Duration
41m
Detected by Pingoru
Oct 22, 2026, 01:23 PM UTC

Affected components

Phreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia Dashboard

Update timeline

  1. investigating Oct 22, 2026, 01:23 PM UTC

    We are currently investigating an issue that may be causing delays in the delivery of two-factor authentication (2FA) codes when users attempt to log in. This issue is limited to the user login process. Engineering is actively investigating. We will provide updates as more information becomes available.

  2. resolved Oct 22, 2026, 02:05 PM UTC

    The issue causing delays in the delivery of two-factor authentication (2FA) codes during user login has been resolved. Users should now receive 2FA codes as expected.

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