Petal incident

Latency and errors in Hub

Ongoing since 07:12 PM UTC, affecting Patient Portal and Provider Availability Management and 1 more.

investigating Oct 28, 2026, 07:12 PM UTC

Nous enquêtons actuellement sur un problème récurrent de résolution DNS affectant nos serveurs de production, similaire à l'incident de ce matin. Cela entraîne une latence accrue sur le Hub et pourrait affecter certains services. Nos équipes investiguent activement et nous vous tiendrons informés de l'évolution de la situation. --- We are currently investigating a recurrence of this morning's DNS resolution issue affecting our production servers. This is causing increased latency on the Hub and may affect some services. Our teams are actively investigating and we will keep you updated as the situation evolves.

Started
Oct 28, 2026, 07:12 PM UTC
Resolved
Ongoing
Duration
● 56m
Detected by Pingoru
Oct 28, 2026, 07:12 PM UTC

Affected components

Patient PortalProvider Availability ManagementCare Orchestration Hub

Update timeline

  1. investigating Oct 28, 2026, 07:12 PM UTC

    Nous enquêtons actuellement sur un problème récurrent de résolution DNS affectant nos serveurs de production, similaire à l'incident de ce matin. Cela entraîne une latence accrue sur le Hub et pourrait affecter certains services. Nos équipes investiguent activement et nous vous tiendrons informés de l'évolution de la situation. --- We are currently investigating a recurrence of this morning's DNS resolution issue affecting our production servers. This is causing increased latency on the Hub and may affect some services. Our teams are actively investigating and we will keep you updated as the situation evolves.

Your product runs on more than Petal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →