Petal had 3 outages in the last 2 years — averaging 0.1 incidents per month.
There were 3 Petal outages since March 18, 2026. Each is summarised below — incident details, duration, and resolution information.
Downtime of a database connected to Secure Message web and app feature following MySQL maintenance by Azure. This resulted in lost access to both the web and mobile app for 20 minutes for a limited number of users.
The issue limiting a small number of users to log into the Medcom platform as certificates were being updated. Login access has been fully resolved. All systems are operating as expected.
For a brief period of time, the corporate website available at xacte.net was inaccessible and returned HTTP 404 responses to visitors.